Game Operations Specialist

2 weeks ago


Manila, National Capital Region, Philippines GameOps Inc. Full time

We are seeking dedicated individuals to support players in every aspect of a video game's user experience.

  • Communicate with players and resolve issues related to gameplay, accounts, payments, and bugs.
  • Utilize software tools to provide top-notch support.
  • Must have a Bachelor's/College Degree in any field.
  • Excellent English communication skills.
  • Strong desire to learn Internet and website technologies.
  • Ability to diagnose and solve problems with varying complexity.
  • Interact and communicate effectively cross-functionally.
  • Knowledge of internet, social media, and technical terminology is a plus.
  • Must have experience in playing Web3 games.
  • Knowledge of different crypto currencies and NFTs.
  • Experience in playing Maple Story PC is a plus.
  • Willing to work onsite on shifting schedules, including night shift, weekends, and holidays.

About the Role: As a game operations specialist, you will be the primary point of contact for players, providing support and resolving issues in a timely and professional manner.

About the Company: Our company is a leading provider of online gaming services, dedicated to delivering exceptional user experiences. We are committed to innovation and excellence in all aspects of our business.



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