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Business Unit Head

3 months ago

Manila, National Capital Region, Philippines Q2 HR Solutions Inc. Full time

The Business Unit Head for Appliances is responsible for overseeing the strategic and operational aspects of the company. This role requires a dynamic leader with a deep understanding of the equipment market, including sales, product management, dealership operations, supply chain, and after-sales service. The Business Unit Head will drive the growth and profitability of the unit by developing and implementing strategies that align with the company's overall objectives.

Qualifications:

Education: Bachelor's degree in Business Administration, Engineering, or a related field. An MBA or advanced degree is a plus.Experience: Minimum of 5-10 years of experience in equipment management, including at least 5 years in a leadership role. Experience in dealership management and operations is highly desirable.Skills:Strong strategic thinking and business acumen.Excellent leadership and team management skills.Proven ability to drive revenue growth and operational efficiency.Strong financial management and budgeting skills.Excellent communication, negotiation, and interpersonal skills.Ability to analyze complex data and make informed decisions.Experience in developing and managing after-sales service programs.Familiarity with dealership operations, sales processes, and performance optimization.Working Conditions:

Key Responsibilities:

Strategic Leadership:

Develop and execute the business unit's strategic plan in alignment with the company's goals.Identify market opportunities and trends to drive product innovation and market expansion.Establish and monitor key performance indicators (KPIs) to measure and improve business unit performance.Operational Management:Oversee day-to-day operations, including production, distribution, and customer service.Ensure efficient and effective management of resources, including personnel and equipment.Implement and manage processes to optimize supply chain and inventory management.Financial Oversight:Develop and manage the business unit's budget, including forecasting and financial planning.Analyze financial performance, identify areas for improvement, and implement corrective actions as needed.Monitor profit and loss, ensuring financial targets are met.Sales and Marketing:Develop and execute sales strategies to drive revenue growth and market share.Collaborate with the marketing team to develop and implement promotional activities and campaigns.Build and maintain relationships with key clients, partners, and stakeholders.Dealership Management:Develop and manage dealership networks to maximize market reach and sales.Implement strategies to enhance dealership performance, including training, support, and incentive programs.Monitor and evaluate dealership operations to ensure alignment with company standards and objectives.Collaborate with dealerships to address issues, optimize sales processes, and improve customer satisfaction.Product Management:Oversee the development and lifecycle management of equipment products.Ensure products meet market needs and regulatory requirements.Manage product development projects, from concept through to launch.Team Leadership:Lead, mentor, and develop a high-performing team.Foster a collaborative and results-oriented work environment.Conduct performance reviews, set objectives, and support career development for team members.Customer Focus and After-Sales Service:Ensure exceptional customer service and support throughout the product lifecycle.Develop and oversee after-sales service strategies to enhance customer satisfaction and loyalty.Implement processes for efficient handling of product repairs, maintenance, and support.Address and resolve customer issues and complaints in a timely and effective manner.Gather and analyze customer feedback to improve products and after-sales services.Compliance and Safety:Ensure compliance with all relevant regulations, standards, and company policies.Promote a culture of safety and ensure that all equipment and operations adhere to safety guidelines.Working Conditions:Full-time position with standard office hours; may require occasional travel.Dynamic and fast-paced work environment.Potential for high-pressure situations requiring strong problem-solving skills.