Payroll Support Senior Analyst

1 month ago


Makati City, National Capital Region, Philippines Johnson & Johnson Full time
Daily Operation Management
  • Responsible for payroll processes:
  • Payroll input/output validation, GTG, GTN and source to target reconciliation
  • Reporting and payroll administration of Global Apps - Workday, Fidelity, Concur
  • Vendor invoice verifications, monitoring and review of vendor SLA and management of vendor issues
  • Payroll administration of Health Care Professionals (HCP) Contracts
  • Leads cases in SFDC for salary certificates and payslips requests.
  • Support identifying, evaluating, and implementing Payroll/Time and attendance continues Improvements, Automation opportunities, Change requests.
  • Achieve SLA and critical metrics. Deliver timely and accurate processing of administrative payroll process, generation of report and reconciliations.
  • Develop, build and maintain relationships with the Country Payroll teams and other functions. Respond to inquiries and resolve issues raised by Business Partners.
  • Recommend policies and procedures designed to improve business processes within the department. Implement identified procedures and policies to improve the efficiency of the Team and enhance accuracy and integrity of report generation.
  • Creation and maintenance of materials & tools linked to specific processes, such as Standard Operating Procedures (SOP's), Work Instructions, Job aids, etc.
  • Time-tracking will be a part of monthly work.
  • Effective partnership with peers within EMEA Payroll department, J&J colleagues outside the Payroll function, and (possibly) third party vendors outside the company.

Continuous Improvements
  • Work with Sr. Team Lead to see opportunities for continuous improvement and innovate solutions and system enhancement so team can perform efficiently and cost effective.
  • Implement standardization and simplification of reporting process.
  • Proactive involvement in resolving and implementing standard process.

Audit and Compliance
  • Maintain documentation to satisfy internal and external audit requirements
  • Ensure current processes, systems, databases and information security are up to date and align with current legislation.
  • Assist in audit and legal compliance as required.

Professional development
  • Work with Direct Supervisor to set personal goals and objectives.
  • Meet training responsibilities by attending scheduled trainings.
  • Supply to team effort and assist co-workers as needed to balance workloads.
  • Help to create a work atmosphere conducive to a high degree of integrity and collaboration.
  • Work both independently and as a team member.
  • Develop, maintain personal knowledge base of and adhere to procedures, business processes, and relevant application systems of own area of responsibility.
  • Seek opportunities to improve knowledge, skills, and performance.
  • Be receptive to developmental feedback and strive to eliminate discrepancies between required competencies and current abilities.

Professional Work Ethic
  • Always maintains high degree of professional conduct.
  • Adheres to established office hours, policies, and dress code.
  • Promptly advise supervisor of absences no later than start of business hours.


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