Front Desk Receptionist

3 weeks ago

San Fernando, Central Luzon, Philippines TRT Shared Services, OPC Full time

Position: Front Desk Receptionist

Department: Operations Department

Location: CGC, PH

Reporting To: Operations Manager

Required Skills/Capabilities:


• High level of organization, ability to manage multiple responsibilities without falling behind


• Strong interpersonal skills, provide a comfortable point of contact for staff concerns


• Proficiency in MS Excel, Word, Outlook


• Experience across the various functional aspects of HR management and administration


• Able to shift schedule to accommodate addressing regional staff concern


• Flexible working hours to facilitate meetings with regional governing bodies, statutory government agencies and employment federations


• Act as a global shared service, no localized contacts in administering the employee lifecycle; including but not limited to start, changes to terms and conditions, transfers and resignation processes


• Availability to travel to the region assigned to accomplish HR tasks and responsibilities


• Requesting and providing employment references


• Any other duties as delegated by the HR Team Lead

Key Qualifications:


• High school diploma or GED


• Two years of training or experience in customer service and office work


• Computer proficiency


• Strong verbal and written communication skills


• Ability to work independently


• Applicants with a modelling background or Ex-models looking for a chance at the corporate world, highly preferred.

Job Responsibilities


• Greet people entering the building, answering any questions, providing directions, and alerting staff when someone is there to meet or visit them.


• Answer the phone, manage electronic and physical communication by routing them to the designated TRT contact along with setting up conference calls as required.


• Manage the building log within Clark Development Corporation guidelines of who is entering and exiting the building. Insuring that individual follow and practice COVID pandemic guidelines.


• Accept deliveries and mail, organize them to be distributed to the correct recipients using the office mailing system and ensure they get to the recipient in a timely manner while also managing outgoing mail and packages for pickup.


• Serve as the initial face of the company, offering friendly service to those entering the building or calling in on the phone


• Maintain the reception area, keeping it clean and free of clutter.


• Assist new applicants who come into the building to apply for positions, including providing them with applications, pens, and clipboards along with any reference material they may need, such as telephone directories or Wi-Fi password.


• Handle filing and data entry as requested

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