Customer Care Assistant

JOB SUMMARYThe core responsibilities involve delivering information, responding to inquiries, and addressing concerns on behalf of the organization, fostering effective communication, and ensuring adept problem resolution. The Customer Care Center Assistant is authorized to facilitate title changes and exercise discretion in waiving interest within specified...

JOB PURPOSE:The Customer Care Assistant will provide quality service to the policyholders, agency force and UBP Relationship Managers and Financial Advisers, based on established servicing standards in order to contribute to the attainment of the Company's growth, profitability, servicing and productivity targets PRINCIPAL ACCOUNTABILITIES:Performs New...

JOB PURPOSE:The Customer Care Assistant will provide quality service to the policyholders, agency force and UBP Relationship Managers and Financial Advisers, based on established servicing standards in order to contribute to the attainment of the Company's growth, profitability, servicing and productivity targets PRINCIPAL ACCOUNTABILITIES:Performs New...

The Customer Care Specialist serves as a frontline of customer service by assisting and supporting customer requests, orders, questions, and concerns in a timely and accurate manner, while exercising the highest level of service.JOB DUTIES AND RESPONSIBILITIESCommunicate with customers through chat to answer questions, solve problems, and troubleshoot.Ensure...

CUSTOMER CARE CONSULTANTWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide. WHAT IS A CUSTOMER CARE CONSULTANT?Our awesome client, a leading company based in...

CARE is a US -based global humanitarian organization with a mission to seek a world of hope, tolerance, and social justice, where poverty has been overcome and all people live with dignity and security. CARE-SSC, a "captive back‐office" function to support CARE's global operations provides finance and accounting, grants/contracts management, technical and...

Job Description / Basic FunctionTo assist in the administrative and work coordination processes relating to the HMO / insurance needs for the valued Clients in an efficient, workmanlike and professional manner. To ensure that the agreed or committed service level standards between the HMOs/Insurance providers and the Clients are met or complied with...

About the job Customer Care SpecialistOur Customer Care Representatives - Manila is responsible for delivering a high level of courteous and efficient customer service in response to customer inquiries across multiple contact channels. You will be resilient and adaptable and have a natural passion for making people happy. You will be supported every day by a...

This is a remote position. Job Overview: As a Client Care Assistant,you will play a crucial role in ensuring the accuracy, quality, and efficiency of our care plans and service management. You will work closely with the Coordination Team, Case Managers (CMs), and External Service Providers to create, review, and update care plans and manage service-related...

Our Customer Care Representatives - Manila is responsible for delivering a high level of courteous and efficient customer service in response to customer inquiries across multiple contact channels. You will be resilient and adaptable and have a natural passion for making people happy. You will be supported every day by a strong support network of Team...

The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound...

MediCard Phils., Inc. is one of the country's leading HMO and the only HMO founded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard. The competition is vast, and the benefits being offered by the competitors are tempting. However, MEDICard has taken the lead in providing...

Who we are:As one of the country's distinguished eye care provider for over 60 years, we aim to bring together seasoned professionals in the industry to create and supply the best products and services to our customers.Our work is to improve the quality of life of the people around us through sincere and genuine eye care.What makes us different is our...

ROLE AND RESPONSIBILITIES: You will respond to customer service inquiries and issues by identifying the topic and type of assistance the customer needs. This may include, among others, inquiries or concerns on their benefits, eligibility and claims.You will guide and educate the customer about the fundamentals and benefits of consumer- driven health care...

What's the scoop? As the Customer Care Representative, you will be instrumental in crafting a superior customer experience and fostering strong relationships through phone, email, and chat interactions. Serving as the initial point of contact, you will guide users of all skill levels to maximize their use of our product. While deep industry expertise is not...

The Customer Care Associate is in charge of the following:Receiving inbound calls and emailsMonitoring of client concernsResolving issuesQualification:Graduate of any 4 year coursePreferably with at least 6 months experience in the customer service industryWilling to be assigned in Uptown Bonifacio, Mckinley Hill and/or Eastwood CityWilling to be rotated on...

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.Would you like to become part of the world's most international company in the world?A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects...

About the Company:As one of the country's distinguished eye care provider for over 60 years, we aim to bring together seasoned professionals in the industry to create and supply the best products and services to our customers.Our work is to improve the quality of life of the people around us through sincere and genuine eye care.What makes us different is our...

ROLE AND RESPONSIBILITIES:You will respond to customer service inquiries and issues by identifying the topic and type of assistance the customer needs. This may include, among others, inquiries or concerns on their benefits, eligibility and claims.You will guide and educate the customer about the fundamentals and benefits of consumer- driven health care...

SUMMARY The Customer Care Associate, I (CCA, I) receives inbound calls from RealPage client's residents requiring assistance with RealPage Insurance products. The CCA, I will quickly respond to the call, identify the needs of the client's resident, accurately record all issues in our proprietary CRM and provide a high first-call resolution. The CCA, I...