Retail Sales Coordinator

4 weeks ago


Manila, National Capital Region, Philippines Sperry Philippines Full time

We are seeking a highly skilled e-commerce professional to manage our online stores and sales strategies.

E-commerce Manager

We are a leading brand in the retail industry, and we are looking for a talented individual to join our team as an E-commerce Manager.

Key Responsibilities:

  • Customer Experience: Ensure a seamless shopping experience for our customers from browsing to delivery.
  • Technical Requirements: Collaborate with external web developers to implement technical requirements set by management.
  • Store Sales Strategies: Develop and implement sales strategies to achieve sales targets for our brands.
  • Content Enhancement: Assist in enhancing content on our brand websites.
  • Customer Service: Provide excellent service to our online customers and resolve negative feedback in a professional manner.
  • Sales and Operations: Manage sales and operations of our online stores, including brand websites, Lazada, Shopee, and Zalora.
  • Interdepartmental Coordination: Coordinate with various departments, including Accounting, SPD/CSD, Marketing, Retail, Concession, Merchandising, and Warehouse.

Requirements:

  • Education: Bachelor's Degree in Economics, Business Studies/Administration/Management, Marketing, Commerce, or equivalent.
  • Experience: At least 2 years of related experience in retail, sales, or operations.
  • Skills: Knowledgeable in B2C e-commerce, merchandising, and marketplace management. Proficient in English and Filipino in both oral and written communication. Strong administrative, time management, and interpersonal skills.


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