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Client Relations Officer
4 months ago
Job Description:
A-Mark Precious Metals is seeking a motivated and reliable Client Relations Officer to join our team in Napier, Hawke's Bay, NZ. This is a part-time entry-level position with the opportunity for growth within the company. We are looking for someone with a strong work ethic and excellent communication skills to help us build and maintain relationships with our clients.
Responsibilities:
1. Communicate with clients via phone, email, and in-person to address any inquiries or concerns
2. Build and maintain long-term relationships with clients to ensure customer satisfaction
3. Coordinate with internal teams to ensure timely and accurate delivery of services to clients
4. Conduct market research to identify potential new clients and business opportunities
5. Assist in the development and implementation of client retention strategies
6. Provide clients with information about our products and services
7. Handle and resolve client complaints in a timely and professional manner
8. Keep accurate records of client interactions and transactions
Requirements:
1. High school diploma or equivalent
2. Excellent communication and interpersonal skills
3. Strong problem-solving and negotiation skills
4. Ability to work independently and as part of a team
5. Proficiency in Microsoft Office Suite
6. Previous customer service experience is a plus
Personality Traits:
1. Motivated
2. Reliable
Soft Skills:
1. Problem-solving
2. Negotiation
Benefits:
1. Remote work flexibility
2. Company equipment provided
3. Training & professional development opportunities
Working Environment:
At A-Mark Precious Metals, we value creativity and innovation. Our team works in a collaborative environment that encourages employees to unleash their creativity and contribute to the success of the company.
Deadline to Apply:
July 31, 2024
Equal Opportunity Statement:
A-Mark Precious Metals is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. We encourage applications from all qualified individuals, regardless of race, gender, age, religion, or disability.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.