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Telesales Executive

4 months ago

Manila, National Capital Region, Philippines foodpanda Malaysia Sdn Bhd Full time

Central Operations was born in 2017 and is the backbone of operations for Foodpanda in APAC. We are around 1,800 employees internally and more than 4,000 outsourced employees supporting 11 different markets in their respective languages. We would like YOU to join us, check out this video to know us better.

SENIORITY LEVEL: Executive

FUNCTION: Commercial Executive (Telesales Executive)

LOCATION: Milestone, Fifth Avenue, Taguig, Philipines

REPORTS to: Team Leader Commercial

ROLE POSITIONING AND OBJECTIVES:

foodpanda Central Operations is looking for persuasive Commercial (Telesales) Executives who can demonstrate exceptional selling, communication, and closing skills to potential and existing partners. The Commercial Executive is responsible for calling, pitching, following up, and servicing partners at a high-performing level.

WHAT YOU WILL OWN:

While leads are provided, you will be expected to:

● Have the ability to sell on the phone as second nature.

● Be relentless in researching, reaching out to, and speaking to the right decision-makers in a business.

● Be sales-minded and resourceful to hit set KPIs.

● Meet requirements in documentation accuracy, partner approval, and systems processing.

● Meet the expected daily productivity in terms of number of calls and sales

● Keep records of calls and sales and note useful information in an organized fashion.

● A knack for objection handling, persuasiveness, instilling urgency, and acting in a fast-paced fashion.

● Problem-solving comes as second nature; constantly striving to provide solutions that are in sync with company offers.

● Constantly excelling in meeting and exceeding KPI elements set by the company.

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE:

● As this is a 100% telesales role, the incumbent must be comfortable making outbound calls via digital communication tools and be on the phone over extended periods.

● Able to communicate in Tagalog and English effectively

● Previous telesales experience is not necessary but is an added advantage.

● Comfortable in working with online business tools such as Google applications. Experience with Salesforce is a plus, but not mandatory

● A proficient communicator with a consultative sale-driven approach.

● A strong relationship builder, target-oriented, resilient, and a team player with a willingness to learn.

● Fast learner and able to adapt quickly to constant changes in operational processes