Travel Reservations Agent

3 days ago


Manila, National Capital Region, Philippines ASIAVENTURE TOURS AND TRAVEL, INC. Full time

Reservations Travel Agent (Inbound Travel) role at ASIAVENTURE TOURS AND TRAVEL, INC. involves handling inbound travel bookings, researching travel options, and providing exceptional customer service.

About the role

  • Handle inbound inquiries and bookings for travel packages, hotel accommodations, airline tickets, and transportation.
  • Research and recommend suitable travel options that align with clients' preferences and budgets.
  • Prepare detailed travel reservation documents and ensure all bookings are accurate and confirmed.
  • Provide exceptional customer service throughout the booking process and beyond.
  • Maintain up-to-date knowledge of travel destinations, local attractions, and industry trends.
  • Collaborate with marketing and operations teams to enhance the customer experience.

What we're looking for

  • Minimum experience as an INBOUND travel reservations agent; tourism-related work experience is a plus.
  • Sharp logical sense leading to intelligent decisions.
  • Quick learning abilities for new concepts and changes.
  • Strong communication and interpersonal skills, with the ability to build rapport with hotels, airlines, guides, and transportation suppliers.
  • Excellent problem-solving and decision-making abilities to handle various travel-related queries.
  • Familiarity with popular tourist destinations and hotels in the Philippines.
  • Adaptability and the ability to work in a fast-paced, dynamic environment.
  • Fluency in English; or in another European language, particularly French or Spanish, would be a plus.

About us

  • ASIAVENTURE TOURS AND TRAVEL, INC. is an award-winning destination management company for inbound travel services in the Philippines, with over 35 years of experience.
  • We pride ourselves on exceptional customer service, diverse travel offerings, and deep understanding of the international inbound market.
  • Our mission is to showcase the best of the Philippines to our international guests, creating unforgettable travel experiences that exceed their expectations.


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