Travel Reservations Agent
3 days ago
Reservations Travel Agent (Inbound Travel) role at ASIAVENTURE TOURS AND TRAVEL, INC. involves handling inbound travel bookings, researching travel options, and providing exceptional customer service.
About the role
- Handle inbound inquiries and bookings for travel packages, hotel accommodations, airline tickets, and transportation.
- Research and recommend suitable travel options that align with clients' preferences and budgets.
- Prepare detailed travel reservation documents and ensure all bookings are accurate and confirmed.
- Provide exceptional customer service throughout the booking process and beyond.
- Maintain up-to-date knowledge of travel destinations, local attractions, and industry trends.
- Collaborate with marketing and operations teams to enhance the customer experience.
What we're looking for
- Minimum experience as an INBOUND travel reservations agent; tourism-related work experience is a plus.
- Sharp logical sense leading to intelligent decisions.
- Quick learning abilities for new concepts and changes.
- Strong communication and interpersonal skills, with the ability to build rapport with hotels, airlines, guides, and transportation suppliers.
- Excellent problem-solving and decision-making abilities to handle various travel-related queries.
- Familiarity with popular tourist destinations and hotels in the Philippines.
- Adaptability and the ability to work in a fast-paced, dynamic environment.
- Fluency in English; or in another European language, particularly French or Spanish, would be a plus.
About us
- ASIAVENTURE TOURS AND TRAVEL, INC. is an award-winning destination management company for inbound travel services in the Philippines, with over 35 years of experience.
- We pride ourselves on exceptional customer service, diverse travel offerings, and deep understanding of the international inbound market.
- Our mission is to showcase the best of the Philippines to our international guests, creating unforgettable travel experiences that exceed their expectations.
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