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Account - Sales Officer (Personal Loan)

2 months ago

Manila, National Capital Region, Philippines Equicom Savings Bank, Inc. Full time

Equicom Savings bank is currently looking for Account - Sales Officers.

Overall Job Function:
Directly responsible for the budget and loan portfolio of Personal Loan business. In addition, sales revenue and market share shall be the top priorities as well. Likewise, he/she shall be responsible in monitoring and keeping the agents/agencies within the standards of the bank. Planning and implementation of strategic sales management shall be observed at all times to ensure competitiveness and timely response of the bank to the changes.

Job Tasks:

1. Ensure that Sales targets are met on a month on month basis

2. Applications are collected and handed over within the cut offs and SLAs and rework kept to minimum as per KPI

3. Ensure customer issues are logged with complaints unit

4. Aggressively sells the bank's personal loan through the various channel/agencies assigned and to meet the monthly targets.

5. Conducts trainings to various channels which focuses on updated product knowledge, marketing strategies and other related sales training programs. Regular DSA visits to generate turn-ins to increase number of New to Bank
customers to increase sales volume.

6. Develops and implements incentive programs to primarily increase competitiveness in the market, maximize individual productivity and encourage more sales referrals.

7. To work with Sales Agency Managers for the common key result areas in : sales forecast, recruitment, training and incentive scheme for agent and agencies.

8. Monitors and ensures effective implementation of various marketing programs for PL.

9. Recommends accreditation of direct sales agencies and agents. Issues and concerns shall be managed accordingly. Increase number of new DSAs for accreditation or Sales Channels to reach Sales target.

10. Monitor sales performance on a regular basis and recommends effective sales intervention activities to improve performance.

11. Manages reconsideration of accounts according to parameters and standard credit process of the bank.

12. Ensures the compliance of required documents prior submission for processing. Shall also be responsible for all accounts under Sales queue of the LOS front system.

13. Diagnose issues affecting the delinquency per agency :

a. Recommends and implements action plans to manage the delinquency level of the assigned agencies;
b. Actively participate in regular collections and sales meeting for review and resolution of companies in delinquent and pre-delinquent status.


14. Assisting the team for customer events per year for key DSAs/Partners

15. Should be Audit compliant 100% findings to be closed completely and on time

16. Other duties that may be assigned to his/her.

Qualifications:

Education:

Any four (4) years, Accounting or any business course graduate

Experience:

Must have at least five (5) years experience in banking industry experience personal loans, retail finance and sales

Knowledge/Skills/Abilities

Strong knowledge of BSP regulations and Clearing operations
Excellent analytical skills, attention to details, and problem solving abilities.

With good oral and written communication skills.Organized and with keen attention to detail.Experience in customer service is an advantage.Result-oriented.Customer focus.Team player.Professional. Applicants must be willing to report onsite at Equicom Savings Bank Head Office located at 6/F ODC International Plaza, 219 Salcedo St., Legaspi Village, Makati City. Employment type: Full-time

Work Arrangement: On-Site

Why choose us?

Competitive Salary and Benefits packageGuaranteed Bonus and AllowancesOpportunities for enhanced learningPersonal mentoring from the top managementFast-paced highly dynamic work environmentMake a positive Impact in a culture that supports successTraining and Career DevelopmentGreat Place to Work