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Customer Service Associate
4 weeks ago
MAIN PURPOSE OF ROLE
Summarize the main purpose of the role.
Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards.
MAIN RESPONSIBILITIES
•The Entry level Customer Service Representative will typically only receive and/or place telephone calls that are basic and routine as they gain experience with the company's products and services.
•Solve simple customer problems and analyze customer service needs for communication to service and technical departments.
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