HR Operations and Delivery Analyst II

1 month ago

Cebu City, Central Visayas, Philippines Conduent Business Services Philippines, Inc. Full time

Through our dedicated team members, Conduent provides essential services and solutions for top-tier companies and hundreds of governments - delivering outstanding results for our clients and the millions of people who rely on them. You have a chance to grow, make an impact, and be part of a workplace that values individuality every single day.


Job Track Overview:

  • Requires formal education and relevant expertise in a professional, sales, or technical field.
  • Engages in technical tasks.
  • Contributes to and oversees projects.
  • Utilizes deductive reasoning for problem-solving and decision-making.
  • Collaborates with and influences key stakeholders.
  • Applies previous knowledge and skills to achieve objectives.
  • Capable of working independently.
  • A college or university degree is a must.

General Profile:

  • Demonstrates knowledge and experience in their field.
  • Will develop advanced knowledge and skills.
  • Builds an understanding of the organization, processes, and clientele.
  • Uses established procedures to address routine issues.
  • Receives guidance and direction as needed.

Functional Knowledge:

  • Requires an enhanced conceptual grasp of theories, practices, and procedures.

Business Expertise:

  • Utilizes an understanding of key business factors to achieve objectives.

Impact:

  • Influences their team through the quality of their work or provided information.
  • Operates within set guidelines and policies.

Leadership:

  • No direct supervisory duties.
  • Offers informal support to new team members.

Problem Solving:

  • Utilizes established procedures and technical knowledge to address problems.

Interpersonal Skills:

  • Effectively exchanges complex information and ideas.

Responsibility Statements:

  • Engages in centralized human resource services.
  • Communicates HR services with HRIS, human resource program managers, and technology experts.
  • Resolves issues by identifying root causes and providing accurate solutions.
  • Identifies and promotes process enhancements.
  • Executes assigned tasks.
  • Adheres to all policies and standards.

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