HR Ambassador

Basic FunctionHelp the HRBP AM, LAM, Manager and/or AVP promote the achievement of the business goals of HR Operations through the development and alignment of HR Strategies and goals.Assist in the administrative function of the HRBP. Partner with all the HRBP leaders and Operations Teams in delivering value added HR requirements through regular management reports on assigned HR matters.Practice proactive communication with and approach to his/her supervisors/managers, the different HR teams, and operations (with the guidance of his/her supervisor/manager). These pertain to the administrative work related to the following: PDP/Company Code of Conduct; Labor Relations; tracking attrition and engagement; helping close out auditable items; collecting employee feedback (ex. CSAT); facilitating employee engagement; etc.Help in advocating Human Resources practices and objectives that will provide a high performance culture - one that emphasizes client service; employee retention; quality; people development; and process improvement. Essential FunctionsResolution of end- user issues timely with minimal escalationsCompletion of ERP compliance and audit activities as per pre-defined timelinesAccuracy and timeliness of HR Monthly Reports and other related trackersHelp manage the regulation process ensuring 100% compliance to EXL policies & procedures and the Philippine Labor CodeBe the first line support for HRBP administrative requirementsHelp answer questions, research and resolve HR issues and ensure appropriate documentation is completedPromote and manage local implementation of corporate HR initiativesOversee and/or support employee engagement activities by the companyOther tasks as may be assigned Required SkillsTechnical SkillsBasic knowledge of MS Office – MS Excel, Power Point, Word Doc, OutlookSoft skills (Desired)Ability to resolve conflicts constructivelySoft Skills (Minimum)FunctionalDemonstrates ability to perform tasks in a timely and accurate mannerLeadershipFosters a spirit of collaboration and team workGeneralQuantitative and qualitative abilityConformance to policies / compliances with auditing skills and eye for detailsAbility to coach and give feedback on an ongoing basis.Good written and verbal communication Skills. Education RequirementsCandidate must possess at least a Bachelor's/College Degree in Business Studies/Administration/Management, Human Resource, Law or equivalent.A minimum of 1 year HR administrative experience is preferred.Ability to maintain confidentiality and high level of honesty and integrity.Excellent interpersonal skills and ability to communicate effectively with other Team Members and leadership.Positive attitude and willingness to assist team members.Ability to comprehend instructions, correspondence, technical procedures and adherence to company and statutory rules related to payroll, benefits, workers compensation, deadlines and policies.Ability to effectively use Microsoft Office, i.e. Word, Excel, Outlook at least at an intermediate level.Able to work a flexible schedule based on the needs of the department, including nights and weekends as required. Work Experience RequirementsAt least 1 to 2 years of working experience as HR Business Partner/HR Assistant is highly preferred.With a good understanding of Philippine Labor Law. (preferred)Ability to maintain confidentiality and high level of honesty and integrity.Excellent interpersonal skills and ability to communicate effectively with other Team Members and leadership.Positive attitude and willingness to assist team membersAbility to comprehend instructions, correspondence, technical procedures and adherence to company and statutory rules related to payroll, benefits, workers compensation, deadlines and policiesAbility to effectively use Microsoft Office, i.e. Word, Excel, Outlook at an intermediate level.Able to work a flexible schedule based on the needs of the department, including nights and weekends as required.