Assistant Resident Manager

4 weeks ago


Manila, National Capital Region, Philippines A PLUS MANAGEMENT AND CONSULTING SERVICES, OPC Full time

The Assistant Resident Manager assists in overseeing the day-to-day operations of the events place, staycation, and resort. The role includes ensuring that all departments, including Customer Service, Housekeeping, and Maintenance, operate efficiently and provide high-quality service to guests. The Assistant Resident Manager also supports the Resident Manager in achieving the business plan's marketing goals, profitability, and overall success while ensuring guest safety and property protection.

Assists in ensuring the resort's facilities, including accommodations, event spaces, and swimming pools, are well-maintained, safe, and clean.Aid in planning, organizing, and executing events such as weddings, conferences, and parties to ensure client satisfaction.Support the delivery of exceptional guest experiences from check-in to check-out and assist in resolving guest complaints promptly.Monitor inventory levels, including food, beverages, linens, and supplies, to ensure sufficient stock is maintained.Contribute to the development and implementation of marketing strategies to promote the resort and events place, including online and offline channels.Assist in achieving sales targets and developing relationships with clients, event planners, and travel agents.Help manage the resort's online presence, including social media and website content, and engage with customers to ensure positive reviews.

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