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Reservations Assistant

2 months ago

Manila, National Capital Region, Philippines DMCI Homes Property Management Corp. Full time

DMCI PDI Hotels, Inc., a subsidiary of DMCI Homes, is currently looking for a Reservations Assistant. The successful candidate for this position will be hired directly by DMCI PDI Hotels, Inc.

Roles and Responsibilities:

Monitor and confirm the reservation of FITs, corporate bookings and travel agencies and coordinate arrivals, changes, or requests with the hotel operations groupCoordinate with the Front Office Department on the confirmed bookings as well as requested arrangements of the incoming guests to ensure proper coordination with all involved departmentsMonitor and respond to client queries via online media, phone calls, emails, or SMSPrepare and finalize booking rates and statements of accounts of all reservationsPerform administrative functions related to reservations including, but not limited to, preparation of reservation reports and coordination with other departmentsProvide administrative assistance and support services to all the departments (e.g., reservations, sales, marketing, HR, purchasing, etc.) in case needed Qualifications:Graduate of K-12, a diploma course, or a bachelor's degreeWith at least 1 year experience in hotel reservations Has considerable written and oral communications skillsOrganized, detail-oriented, and quick to comprehend instructionsPreferably a resident of Makati or nearby areas