Sales Supervisor

1 week ago


Cebu, Philippines Concepcion Business Services, Inc. Full time

Key Responsibilities:

Team Leadership: Supervise, mentor, and motivate a team of sales associates to achieve and exceed sales targets. Conduct regular performance reviews and provide feedback to team members.Sales Strategy Implementation: Assist in the development and execution of sales strategies and plans. Monitor sales performance and make necessary adjustments to meet and exceed goals.Customer Service: Ensure exceptional customer service is delivered at all times. Address and resolve customer complaints and issues promptly and effectively.Training & Development: Train new hires and provide ongoing coaching and development for the sales team. Identify training needs and coordinate with the Sales Manager to address them.Sales Reporting: Monitor and analyze sales metrics and prepare reports for the Sales Manager. Identify trends, opportunities, and areas for improvement.Operational Efficiency: Oversee daily sales operations, including inventory management, visual merchandising, and store layout. Ensure compliance with company policies and procedures.Collaboration: Work closely with other departments, such as Marketing and Customer Service, to align sales initiatives with overall company goals and objectives.Market Analysis: Stay informed about industry trends, market conditions, and competitor activities. Provide insights and recommendations to the Sales Manager based on market research.

Qualifications:

Bachelor's degree in Business Administration, Marketing, or related field.Minimum of 3-5 years of experience in sales, with at least 1-2 years in a supervisory or leadership role.Strong leadership and team management skills.Excellent communication and interpersonal abilities.Ability to work under pressure and adapt to changing priorities.Strong organizational skills and attention to detail
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