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Project Specialist
2 months ago
Project Specialist
Join our dynamic team at MasTec as a Project Specialist and embark on a journey to cultivate new skills and thrive in a safety-minded environment. We prioritize quality service to our customers and communities, upholding our steadfast commitment to safety.
As a Project Specialist, you will play a pivotal part in facilitating and coordinating the efforts of multiple project teams within an office environment. If you're someone who believes in doing the job right, striving to be the best, and embracing challenges, this opportunity is tailor-made for you.
Responsibilities:
- Conduct a comprehensive training program to equip team members with essential skills for project success.
- Triage tickets by type and scope, efficiently categorizing and prioritizing tasks for swift resolution.
- Create working orders (WOs) to initiate and manage the workflow for project tasks, ensuring seamless project execution.
- Ensure timely creation and booking of projects, maintaining precise records for organizational efficiency.
- Pull Operation Support System (OSS) logs and the latest Radio Frequency Design Solution (RFDS) to inform project decisions and updates.
- Conduct thorough checks for needed materials, ensuring the availability of necessary resources for seamless project execution.
- Request resources to support project requirements.
- Provide Tier 1 support for the crews, offering assistance and guidance as needed to ensure project success.
- Submit project closeout documentation to ensure the proper completion of projects.
- Request resources to facilitate the procurement process.
- Ensure timely client invoicing, adhering to billing schedules and maintaining accurate financial records.
- Track progress on-site, monitoring key indicators to assess project advancement and identify areas for improvement.
- Submit invoices for accurate financial record-keeping.
- Provide milestone updates to keep stakeholders informed of project achievements and progress.
- Collaborate closely with the Project Manager, assisting with daily activities to contribute to the overall efficiency of project management.
Day-to-Day Operations:
- Triage tickets by type and scope.
- Create working orders (WOs).
- Ensure project creation and booking.
- Pull OSS logs and the latest RFDS.
- Check for needed materials.
- Request resources.
- Provide Tier 1 support for the crews.
- Submit closeout documentation.
- Request resources for procurement.
- Ensure timely client invoicing.
- Track progress on-site.
- Submit invoices.
- Milestone updates.
Qualifications:
- Proven track record of completing work with a high level of quality.
- Ability to figure out hard problems and enjoy a hands-on approach to work.
- Experience working in a collaborative team environment.
- Strong project management skills and ability to resolve complex problems and issues.
- Proficiency in Microsoft Word and Excel.
- Construction background.
- Strong customer service skills.
- Purchasing experience.
- Telecom experience.