Remedial Assistant

4 weeks ago


Manila, National Capital Region, Philippines Greenfield Development Corporation Full time

Job Summary

The Remedial Assistant is responsible for ensuring the timely collection of full payments made by property buyers. He/she provides the after-sales service for property buyers which may include tasks such as resolving payment concerns and attending to requests during the amortization period until full payment.

Principal Duties and Responsibilities:

Collection of Down Payment and Balance

Ensure collection of full payments of contract price, miscellaneous fees, and penalties (if applicable).Monitor payment statuses and send reminders to buyers.Clarify payment concerns by providing balance breakdowns. Retrieval of Financing Documents and Requirements Oversee timely submission of loan application and loan proceeds release.Coordinate and update buyers on loan application requirements and statuses.Handle in-house financing options for buyers with declined bank applications. After-Sales Servicing of Buyers (Payment Issue and Concerns) Address buyer inquiries and concerns regarding payments and collections.Facilitate necessary forms and review payment histories.Coordinate with relevant units on payment issues and process requests for management approval. Processing of Payments Transmit proof of payments and post-dated checks to the Cashiering department.Manage requests for check pull-outs and coordinate replacements with buyers.Minimum Educational Requirement:College GraduateKnowledge of Specific Functional Work:General Administrative WorkCustomer Service and CollectionIndustry/Work Experience Required:Fresh graduates are welcome to apply

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