Associate Customer Service Representative, Automated Clearing House

3 weeks ago

Manila, National Capital Region, Philippines Wells Fargo Philippines Full time

Desired Qualifications:

Must have completed at least (2) years of college education (no back subjects); Completed an Associate degreeOver (6) months professional experience in Customer Service, Financial Services or Contact Center experience, with knowledge and understanding of foreign and domestic wire transfers processingMust have professional experience on Payments & Investigations, and Reconciliation, required. Excellent verbal, written, and interpersonal communicationAbility to research problems, analyze data, escalate, or recommend potential solutionsAbility to coordinate completion of multiple tasks and meet established service level agreementsGood PC skills with the aptitude to learn new systems quicklyIntermediate Microsoft Office (Word, Excel, and Outlook) skills Ability to provide strong customer service while actively listening and responding in an appropriate mannerStrong data entry and attention to detail skills
Job Expectations:Amenable to work full-time onsiteAmenable to work during Saturdays Amenable to work on shifting schedule (including night shift), local holidayAmenable to work in Five/NEO, BGC, Taguig CityResearch and respond to telephone, fax, or other inquiries and investigations from internal and external customers in a timely manner.Prepare and maintain a record of all inquiries and investigations.Investigate and research more complex data and problems by gathering and analyzing appropriate information.Partner with appropriate resources to seek out solutions to problems.Research and resolve problems within established department timeframes.Perform duties and assignments within established timeframes, ensuring proper follow-up and completion.Communicate resolution to the appropriate party in a timely manner

  • In manila

    2 weeks ago

    Manila, National Capital Region, Philippines Customer Service Representative Full time

    Customer Service RepresentiveHS grad(old curriculum)SHS grad(K-12)College grad/undergradwith or without Call center experienceSites offer:QC, Vertis NorthEDSA Greenfield, TeleperformancePasay, MOA Maax Bldg.Pasig, ROCKWELLPasig, SILVER CITYCebu, Insular Bldg. AyalaCebu, I.T park lahug apasCagayan de Oro, TeleperformanceDavao, TeleperformancePaid trainingFree...

  • Sagility Bridgetowne

    2 weeks ago

    Manila, National Capital Region, Philippines Customer Service Representative Full time

    POSITION:CSR (VOICE)EDUCATIONAL ATTAINMENT:4 year course graduates with or without BPO experienceWORK EXPERIENCE:Completed 2 years in College with 6months customer service related / 1 year solid BPO experience.SALARY PACKAGE:Upon hire:18k basic pay + 1k flex fund allowanceOther benefits:-20% Night differentialHMO coverage for employee upon Day 1 and HMO...

  • TSCO – Clearing and Settlement

    3 weeks ago

    Manila, National Capital Region, Philippines Deutsche Bank AG Full time

    TSCO – Clearing and Settlement - Associate Job ID:R Listed: Regular/Temporary: Regular Location: Manila Position OverviewJob Title: TSCO – Clearing and Settlement - AssociateLocation: ManilaCorporate Title: Associate Corporate and Investment Banking Operations is dedicated to supporting our business in their goal to build long-term, sustainable...

  • customer service representative

    2 weeks ago

    Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full time

    Roles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services over the phone. Create, manage, and drive closure on service requests. Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal...

  • customer service representative

    3 weeks ago

    Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full time

    Roles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services over the phone. Create, manage, and drive closure on service requests. Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal...

  • customer service representative

    3 weeks ago

    Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full time

    Roles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services over the phone. Create, manage, and drive closure on service requests. Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal...

  • Customer Service Representative

    3 weeks ago

    Manila, National Capital Region, Philippines Lancesoft Full time

    Email Associate - APAC Recruitment and Delivery @ Lancesoft Philippines | Human Resources, IT Recruitment, Non-IT RecruitmentCompany: TeleperformanceNonvoice/Local AccountAccount Receivable AccountTravel Logistics AccountLogistics AccountSeniority levelSeniority level Entry level Employment typeEmployment type Full-time Job functionJob function Customer...

  • Customer Service Associate

    5 days ago

    Manila, National Capital Region, Philippines Topserve Service Solutions Inc Full time

    Position: Customer Service Associate (Medical Related)Job Qualification:Computer LiterateMedical Allied Course Graduate/ College LevelWith Technical Knowledge of Medical TerminologiesJob Description:Greeting customers in a friendly, professional manner using the suggested script.Answering telephonic and e-mail inquiries in a timely manner.Supply individuals...

  • Customer Service Representative

    3 weeks ago

    Manila, National Capital Region, Philippines Wells Fargo Philippines Full time

    In this role, you will:Support customers with inquiries on financial products and servicesIdentify ways to improve customer experience within established proceduresPerform routine customer support tasks by responding to and resolving customer inquiries and complaintsReceive direction from customer service supervisorEscalate questions and issues to more...

  • Customer Service Representative

    3 weeks ago

    Manila, National Capital Region, Philippines Wells Fargo Philippines Full time

    In this role, you will:Support customers with inquiries on financial products and servicesIdentify ways to improve customer experience within established proceduresPerform routine customer support tasks by responding to and resolving customer inquiries and complaintsReceive direction from customer service supervisorEscalate questions and issues to more...

  • Customer Service Representative- Collections Account

    2 weeks ago

    Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full time

    Roles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services over the phone.Provide excellent customer service by focusing on providing a great experience Job Qualifications Completed 2 years in college (no back subjects)With experience handling collection...

  • Customer Service Representative

    3 weeks ago

    Manila, National Capital Region, Philippines Transcom Full time

    Customer Service Representative (CSR- Onsite)- Manila, Philippines Job category: Customer Service Representative (CSR) Language: Transcom is looking for talented individuals like you to join our awesome team Be a Customer Service Representative (CSR) for our Transcom Pasig- Tiendesitas site. This role will focus on driving customer satisfaction by fielding...

  • Customer Service Representative

    1 week ago

    Manila, National Capital Region, Philippines Kapi Residences Inc. Full time

    Kapi Residences is seeking a dedicated and enthusiastic Customer Service Representative to join our team. As a Customer Service Representative for all our departments, you will be the first point of contact for our residents, addressing their inquiries and providing exceptional support to ensure their satisfaction.Key Responsibilities:Answer Customer...

  • Customer Service Representative

    3 weeks ago

    Manila, National Capital Region, Philippines Rippedboxstation Full time

    Position: Customer Service RepresentativeNumber of hours: 10-20 hours/week, Night shiftJob duration: Project-basedWork Location: Onsite; Lagro, Quezon CityTasks required:Answer incoming messages/tickets and conduct follow ups on customers with inquiriesAttract potential customers by answering product and service questions and suggesting information about...

  • Customer Service Representative

    3 weeks ago

    Manila, National Capital Region, Philippines Rippedboxstation Full time

    Position: Customer Service Representative Number of hours: 10-20 hours/week, Night shift Job duration: Project-based Work Location: Onsite; Lagro, Quezon City Tasks required:Answer incoming messages/tickets and conduct follow ups on customers with inquiriesAttract potential customers by answering product and service questions and suggesting information...

  • Customer Service Associate

    2 weeks ago

    Manila, National Capital Region, Philippines Amazon Operation Services Phils. Inc. Full time

    Our mission at Amazon is to be the Earth's most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that's why you'll find we approach things differently here. You won't be asked to read from a script or learn dialogue by heart. Instead,...

  • Customer Service Associate

    2 weeks ago

    Manila, National Capital Region, Philippines Amazon Operation Services Phils. Inc. Full time

    Thank you for your interest in becoming an Amazonian, we would like to welcome you to the world of career opportunities within our Customer Service. At Amazon, we value our customer above all and we are looking for the best associates to take care of a variety of clients. By applying to this position, you are going to be considered for one of the following...

  • Customer Service Representative

    3 weeks ago

    Manila, National Capital Region, Philippines Private Advertiser Full time

    CUSTOMER SERVICE REPRESENTATIVE Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide. WHAT IS A CUSTOMER SERVICE REPRESENTATIVE? Our awesome client, a leading...

  • Customer Service Representative

    3 weeks ago

    Manila, National Capital Region, Philippines Private Advertiser Full time

    CUSTOMER SERVICE REPRESENTATIVE Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide. WHAT IS A CUSTOMER SERVICE REPRESENTATIVE? Our awesome client, a leading...

  • Customer Service Associate

    3 weeks ago

    Manila, National Capital Region, Philippines Amazon Full time

    Role: Customer Service Associate (CSA) - SeasonalJob Type: Fixed-term (Seasonal), Full-timeLocation: Three E-com Center, MOA Complex, Pasay CityOur mission at Amazon is to be the Earth's most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy,...