Technical Quote Specialist

4 weeks ago


Manila, National Capital Region, Philippines WESTCON GROUP PHILIPPINES Full time

Highly skilled Technical Quote Specialist required to provide exceptional customer service and technical support, with a strong focus on technical excellence and customer satisfaction. The ideal candidate will have relevant tertiary qualification, technical knowledge of convergence, storage, data centre, infrastructure, security, networking, virtualisation and cloud technologies, and excellent communication and interpersonal skills. Key responsibilities include providing technical support on all technologies and products, generating and providing customer quotations within agreed service level agreements, and maintaining exceptional customer service and consistently striving to exceed customer expectations. The successful candidate will be proactive, have a sense of initiative, and be able to build strong relationships quickly and effectively both over the phone and face to face. Additional duties may include identifying and highlighting process improvement opportunities, and actively participating and contributing to the team. The ideal candidate will have previous experience in an inside sales or pre-sales role, and be highly regarded in the industry for their technical knowledge and customer service skills.



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