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Customer Relation Officer

3 months ago

Calamba, Calabarzon, Philippines Lorenzana Food Corporation Full time
Candidate must possess at least a Bachelor's/College Degree of Business Courses or equivalent.Minimum of 1 year working experience from manufacturingCreate timely and accurate sales invoices of all processed purchase orders from customers in accordance with delivery window/per customer Domestic Customers" purchase orders.Coordinate with Domestic Sales Coordinator & Supply Chain & Logistics on inventory, dispatching and delivery of sales invoiced orders, exceptions, if any, included.Ensure accuracy and completeness of all required documents prior to dispatching and delivery to customers.Prepare Fill Rate and Effective Discount ReportsAct as alternate to Sales Coordinators.Handle customer query, complaint and/or request for any product-related matter.Record and document any product-related inquiry of item 6, inclusive of the resolution of handling or action taken of any customer inquiry.Provide and coordinate information received from customers to appropriate functional officer with in 24 hours from receipt of customer query, complaint or any product information request
Summary of role requirements:Flexible hours available1 year of relevant work experience required for this roleWorking rights required for this roleExpected start date for role: 30 July 2024