Program Manager

5 days ago


Makati City, National Capital Region, Philippines opentext Full time

OPENTEXT - THE INFORMATION COMPANY

At OpenText, we're redefining the future of digital with innovative software solutions and services. Join our winning team as a Cloud Services Program Manager and lead the way in Enterprise Information Management.

The Opportunity:

This role is responsible for planning, executing, monitoring, and controlling the mapping component of solutions implementation projects across analysis, development, quality assurance, and map integration. As a Cloud Services Program Manager, you'll be accountable for delivering exceptional service to our customers.

Your Key Strengths:

  • Thoroughly review project handoff materials, including Statements of Work and effort estimators, to ensure a solid foundation for project success.

Project Management Expertise:

  • Bring extensive expertise and advisory skills to complex issue resolution and project management.
  • Demonstrate in-depth knowledge of Active products, onboarding services, Manila PS delivery capabilities, and mapping processes.
  • Support custom solution implementations and create process and product documentation for internal team use.
  • Mentor and train fellow project managers and educate customers and project team members on complex solutions.

What We're Looking For:

  • Bachelor's degree in Business or Computer Science (an advantage)
  • At least 8 years of experience in IT project management, release management, change management, or process management
  • Full project implementation support with knowledge in SAP and VIM processes
  • PMP certification (an advantage but not required)
  • Background in Extended ECM (xECM) (an advantage but not required)
  • 5-8 years of solutions/applications delivery experience
  • Extensive customer/client-facing experience
  • Dynamic problem-solving skills with a customer-focused approach
  • Ability to motivate and lead teams to meet tight project timelines
  • Extensive experience in risk management and communications management
  • Strong interpersonal skills, including conflict resolution and relationship management
  • Must be willing to work flexible shifts, including mid-shift or early US shifts

At OpenText, we value diversity and are proud to be an Equal Opportunity Employer.


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