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Business Intelligence Analyst

3 months ago

Manila, National Capital Region, Philippines Concentrix Philippines Full time

BUSINESS INTELLIGENCE ANALYST

Imagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.

We are looking for a Business Intelligence Analyst to join our team. Today.

We are Concentrix (formerly ServiceSource International PH). We are dedicated to creating success for our clients, the communities around us and each other. We provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands. At Concentrix, you will be part of our diversified team that makes an impact for our clients. All of this is possible because of the talent you have to offer.

The future team member that will lead our decisions for customers and partners by developing and providing data through data analysis and by creating reports of patterns, insights and trends. Reporting to the Manager of Business Intelligence, You will mine data from a variety of data resources to design impact recommendations to our partners. The Business Intelligence Analyst will create specifications for reports and analysis based on in-depth assessment and understanding of our needs and data available. Along the way you will have access to excellent training opportunities to grow and enhance your skills and career.

At Concentrix, you can truly Own Your Future

JOB REQUIREMENT:

Proficient knowledge of expanded analysis tools (such as OLTP/OLAP data structures, Advanced Excel (can maintain complex spreadsheets), Tableau, Salesforce, Power BI, Business Objects)Proficient knowledge of domain languages (such as SQL Query, HIVE QL)Apply moderately complex statistical methods (such as deviations, quartiles)5 years of related experience to reflect skills and talent necessary for this rolePractical sales motion knowledgePractical industry and demographic understanding in one of the following: (hardware, software, SaaS, healthcare or industrial)Proficiency in all Microsoft products especially Word, Excel (can maintain complex spreadsheets) and PowerPointBachelor's Degree of Diploma in computer science, finance or statistics/mathematics7+ years' experience in data-driven business insight recommendations, business analytics, dashboard design experienceJOB DESCRIPTION:Interpret moderately complex goals, trends, risks and areas for improvement by collecting, analyzing and reporting on key metrics and conclusions. May maintain integrity of reports and dashboards to allow business to operateUse expanded solutions and knowledge to support customer teams and increase efficiency. Work on projects/matters of moderate complexity in an independent contributor roleWork and builds internal and external relationships to ensure high-quality data is available for analysis and better understandingDevelop data-driven insights to all partnersEngage daily with partners for planning, forecasting and gaining an understanding of questions for appropriate documentation and analysisWork well independently and will seek counsel and guidance on more complex projects/matters. Work is generally reliable on routine tasks