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Property Management Admin Assistant
3 months ago
By joining Cloudstaff as a Property Management Admin Assistant, you will be part of a company committed to building the #1 Workplace We are recognized as one of the Best Companies to Work for in Asia by HR Asia Awards.
Cloudstaff is unique in the outsourcing industry. We provide the best outsourcing experience for our customers and a happy and friendly work environment for our staff. We deliver an awesome and smarter way of outsourcing.
OUR PURPOSE
We aim to create an impact and inspire our people to bring out their own potential and be the best in their own career.
OUR COMMITMENT
Cloudstaff is committed to promoting a healthy work-life balance and providing a first-class experience to our people.
OUR VALUES
We are one firm unified by goals and values. We care for our people and value equality, diversity, and transparency. By having this work culture, we can create a better workplace for everyone.
Location
What Your Day Will Look Like
Answer and route phone calls from tenants and vendors to the appropriate contact within Property Management and/or dispatch personnel based on immediate needs.
Provide tenants and vendors with assistance in all aspects of scheduling building maintenance, communicating building procedures, and supplying general building information.
Provide high-quality customer service, update and maintain current daily and emergency tenant contact lists and tenant information manuals.
Provide support to Property Managers by producing, modifying and distributing various forms, spreadsheets, manuals, information packages, and
miscellaneous type-written information.
Process correspondence for tenants, contractors and other third parties for Property Management staff.
Maintain and update insurance certificate files for all contractors performing work at the properties.
Assist with the scheduling of contractor work and coordinate with tenants.
Contribute toward overall office operational needs by helping to provide phone coverage, and ordering supplies.
Maintain and update as necessary all tenant contact information, and after-hour access.
Maintain reported Risk Management Policies and Incidents immediately upon occurrence and emergency contact information as well as a master tenant contact e-mail address listing.
Handle miscellaneous assignments as requested by management
Maintained a highly organized filing system for leases, tenants, insurance certificates, vendors, buildings, drawings, contracts, and POs.
Assisted property manager as needed on special projects
Assist with the coordination of rent/lease collections
