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BPO Admin Assistant

1 month ago

San Fernando, Central Luzon, Philippines Private Advertiser Full time
Data Encoder/BPO Admin Assistant job requires analyzing source documents, capturing information into a database, and providing administrative support to the group.

The job involves analyzing source documents, identifying pertinent details, and capturing information into a database, taking into consideration pre-defined indexing specifications. The role also requires providing administrative support to the group, including general office and HR tasks.

  • Ensure daily production targets and quality standards are consistently met.
  • Conform to all procedural workflows and instructions defined by the Company and/or the Client's requirements.
  • Stay informed of regular updates on current projects and possible changes in client specifications.
  • Escalate production-related concerns to the Coding Manager.
  • Submit accurate production reports on a regular basis.
  • Perform other job assignments as specified by the Project Manager.

As a BPO Admin Assistant, the role also involves providing general office and HR support for the Clark site, including:

  • Assisting candidates during exams and interviews.
  • Assisting new hires on their first day in pre-employment requirements and other onboarding tasks.
  • Assisting in the offboarding of employees.
  • Releasing IDs, HMO cards, and other employee documents.
  • Providing assistance for the scheduling, registration, and logistical preparation of trainings and company events.
  • Acting as Occupational Safety & Health coordinator for activities related to health and safety.
  • Assisting in other adhoc tasks.