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Business Systems Analyst, Security Coordinator

2 months ago

Manila, National Capital Region, Philippines THOMSON REUTERS CORP PTE LTD - PHILIPPINE BRANCH Full time

Coordinate response to Security Questionnaires, Vendor Questionnaires, Due Diligence Questionnaires, Customer Attestations, Supplier Assessments, and other customer inquiries to assure customers about security, privacy, and product functionality.

  • Collaborate with Customer Assurance, Privacy, Product Development, Legal Counsel, Sales team, and SMEs to complete and respond to customer inquiries.
  • Seek responses from SMEs/product owners/other internal partners to address specific inquiries and requirements.
  • Translate complex technology responses into customer-facing narrative.
  • Build and maintain an electronic repository of standard Q&As pairs to answer customer inquiries.
  • Answer inquiries from repository database.
  • Track and report metrics on number and type of questions.


  • 2-4 years of relevant work experience
  • Strong cross-departmental partnerships
  • Attention to detail and accuracy
  • Strong communication skills
  • Ability to work under timelines


You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through a hybrid work model, comprehensive benefit plans, learning and development opportunities, and a purpose-driven work environment that promotes equality, diversity, and inclusion.