Application Specialist Clinical

4 weeks ago


Taguig, National Capital Region, Philippines bioMerieux SA Career Site - MULTI-LINGUAL Full time

Primary Purpose and Overall Objective of the Job:
Provide field scientific support & services, including sales support, training, qualification, field actions deployment at all stages of bMx solutions life cycle management, guarantee added value, assess patient result impact.

Main Accountabilities:

  • Coordinate and provide consulting, technical training and on-going support on bioMérieux solutions
  • Answer internal & external customer inquiries and ensure compliance with regulatory through timely and accurate documentation in ERP system
  • Provide consistent follow up to ensure customer satisfaction and meet KPI
  • Develop & retain business, strengthen customer relationship
  • Make organizational recommendations around the equipment in order to optimize the workflow, address three dimensions: technical, quality and productivity
  • Ability to perform routine training
  • Promote bioMérieux solutions demonstration, evaluations, onsite visits on both pre and post sales
  • Enable bioMérieux customer in fully utilizing the technical potential of the solutions (interpretation of results, specimen management, workflow optimization..)
  • Demonstrate a technical expertise which allows to easily take in charge new products and new technologies
  • Provide mentoring, coaching, advanced training, certification and onboarding support of other bioMérieux employees/new comers
  • Act as a technical pillar for sub/clusters
  • Recognized expertise on the market, ability to interact with KOL
  • Contribute to project related to her/his field of expertise

Skills and Qualifications:

  • Bachelor/ Master's degree in biology/microbiology/molecular
  • 3/5 years' experience in biology or industrial microbiology
  • Customer and solution oriented
  • Training and coaching capabilities
  • Organized, rigorous and autonomous
  • Good communication and ability to work in a multi-disciplinary team
  • Master CRM (reporting and dashboard)


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