IT Officer

2 weeks ago

Manila, National Capital Region, Philippines CNT Promo & Ads Specialist, Inc. Full time
Understand the IT system layout. Analyze issues, report them, and suggest solutions. Offer support in networking, hardware, or software. Communicate IT incidents to stakeholders. Interact with end users and stakeholders through different channels. Escalate specific problems to appropriate groups. Key responsibilities include:

  • Analyzing technology issues
  • Suggesting solutions to resolve these issues
  • Offering support in networking, hardware, software
  • Communicating IT incidents to stakeholders
  • Interacting with end users and stakeholders
  • Escalating specific problems to appropriate groups

Key skills:

  • Data analysis
  • Problem-solving
  • Communication

Job requirements:

  • IT system knowledge
  • Analytical skills
  • Communication skills

Key qualifications:

  • Strong analytical skills
  • Effective communication skills
  • IT system knowledge

Work environment:

  • Office setting
  • Collaborative team

Reporting structure:

  • Reports to IT management

Key performance indicators:

  • Incident resolution rate
  • Customer satisfaction

Benefits:

  • Competitive salary
  • Opportunities for growth and development

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