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Officer - Recruiting Operations Support Analyst, Philippines (Hybrid)

2 months ago

Manila, National Capital Region, Philippines Citibank N.A. ROHQ Full time
**Officer, Recruiting Operations Support Analyst** Join Citi's Team in Manila, Philippines

Citi is a global bank with a rich history of over 200 years, connecting millions of people across hundreds of cities and countries every day. We provide a broad range of financial services and products to our clients, helping them meet their biggest opportunities and face the world's toughest challenges.

About the Role

This is an intermediate-level position responsible for providing operations support services, including recruiting, candidate management, and administrative tasks. The successful candidate will work closely with the Talent Acquisition team to complete a range of recruitment administrative duties, such as record/documentation maintenance, storage & retrieval of records, account maintenance, and more.

Key Responsibilities
  • Provides recruiting support, including managing live requisitions, status monitoring across the recruitment workflow, and reviewing and securing approval of candidate declarations.
  • Manages scheduling, monitors candidate status, and conducts initial assessments for hiring.
  • Sends reminders and answers basic hiring and onboarding inquiries to support candidate management.
  • Performs scheduling and call-outs to communicate basic information about the role and assess candidate interest.
  • Conducts initial screening to gauge candidate suitability and presents qualified candidates to the Hiring Manager.
  • Assists senior professionals in coordinating and administering programs and activities covering multiple TA and HR activities.
  • Works closely with TAO and recruiter to provide onboarding administration support, including generating, reviewing, and approving offer letters, sending welcome emails, collecting pre-employment requirements, and more.
  • Assists in ad-hoc strategic projects.
  • Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets.
  • Ensures consistent application of team process controls.
Requirements
  • 1-2 years of relevant experience
  • Strong verbal and written communication skills
  • Interview skills
  • Analytical skills to match profile with business requirements
  • Proficient in Microsoft Office
  • Knowledge of operational support utilizing Workday or similar system experience
  • Experience with MS Office, including strong Excel skills
  • Superior communication and organizational skills, with the ability to manage multiple and often competing demands
  • Strong customer service orientation, strong interpersonal skills, and the ability to demonstrate confidence and ease with individuals at all levels within the corporation
  • Able to coordinate delivery with all levels of stakeholders, with a strong focus on meeting commitments, multiple deadlines, and competing demands
  • Strong attention to detail and experience of drafting clear and appropriate correspondence, reports, adverts, and job descriptions
  • Strong administrative and analytical skills
  • Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
  • Self-motivated and detail-oriented
  • Demonstrated problem-solving and decision-making skills
  • Bachelor's degree/University degree or equivalent experience
About Citi

Citi is a global bank with a rich history of over 200 years, connecting millions of people across hundreds of cities and countries every day. We provide a broad range of financial services and products to our clients, helping them meet their biggest opportunities and face the world's toughest challenges.

Why Join Citi?

Citi is a place where you can grow your career, give back to your community, and make a real impact. We offer a range of benefits, including programs and services for your physical and mental well-being, paid parental leave, access to learning and development resources, and more.

Join Our Team

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.