L1 Service Desk Analyst

HCL Tech is currently hiring for an L1 Level Service Desk Analyst for one of our clients. If you think you've got the knowledge, experience, and excellent English communication skills then this might be the right job opportunity for you.Role: L1 Service Desk Analyst – Voice SupportWork Location: Science Hub Tower or One World Tower, McKinley Hill, Taguig...

HCL Tech is seeking an L1 Level Service Desk Analyst to join their team. This role requires excellent English communication skills and a strong understanding of software and hardware applications. **Job Summary:** We are looking for a highly skilled Service Desk Analyst to provide top-notch support to our clients. **Job Title:** Service Desk Analyst –...

About the roleJoin the dynamic team at Unison Solutions Delivery, Inc. as a Service Desk Support L1. This full-time position is based in Bagong Ilog, Pasig City Metro Manila and will play a crucial role in providing first-line IT support to our valued clients.What you'll be doingRespond to and log incoming support requests from users via phone, email, and...

Work Set-Up: 100% Onsite in McKinley Hill, Taguig (Near Venice Grand Canal Mall)Work Schedule: Graveyard Shift or Shifting Schedule Qualifications: With at least 1 year of experience as CSR or TSR or L1 SDA – Voice Support is an advantage.With basic knowledge about software and hardware applications.With basic knowledge or familiarity with computer...

HCL Tech is seeking a Service Desk Analyst to provide voice support for one of its clients. The ideal candidate will have excellent English communication skills and experience in BPO. Job Summary: We are looking for a highly skilled Service Desk Analyst to join our team. The successful candidate will be responsible for providing voice support to our...

HCL Tech is currently hiring for an L1 Level Service Desk Analyst for one of our clients. If you think you've got the knowledge, experience, and excellent English communication skills then this might be the right job opportunity for you.Role: Service Desk Analyst – Voice SupportWork Location: Science Hub Tower or One World Tower, McKinley Hill, Taguig City...

Job Summary: The Service Desk Analyst is the primary point of contact for B2B users, responsible for troubleshooting end-user issues and providing customer service in line with Wipro's Service Desk objectives. The Service Desk Analyst will be responsible for: Providing primary user support and customer service Responding to queries from all...

A Service Desk Analyst plays a crucial role in providing technical support and assistance to users within an organization. Their primary responsibility is to address and resolve IT-related issues, inquiries, and requests from employees or users. The role involves a combination of technical expertise, strong communication skills, and a customer-centric...

As a Service Desk Analyst, you will provide first-level IT support to end-users, resolving incidents and fulfilling service requests in a timely and efficient manner. Provide 24/7/365 first-level IT support, working with end-users to resolve incidents and fulfill service requests. Achieve individual and team goals, including quality and...

As a Service Desk Analyst, you will be the first point of contact for B2B users who call Wipro Service Desk to troubleshoot end-user issues. Key responsibilities include: Providing primary user support and customer service Responding to queries from calls, portal, emails, and chats Becoming familiar with each client and their respective...

As a Service Desk Analyst, you will be the first point of contact for B2B users who call Wipro Service Desk to troubleshoot end-user issues. Key responsibilities include: Providing primary user support and customer service Responding to queries from calls, portal, emails, and chats Becoming familiar with each client and their respective...

Requirements:BPO or Technical Support Experience is advantageBasic knowledge in troubleshooting and ticketing.Good communication skills.At least High School GraduateNightshift and 100% OnsiteLocated at Mckinley Hills, Taguig CityGood Compensation PackageHMO Benefits from Day 1 Job Description: Opening and closing tickets logged in the IT Service Desk.Provide...

Job Summary: Technical Support Specialist required for a dynamic team in Taguig City. Key responsibilities include troubleshooting, ticket management, and excellent communication skills. Requirements: BPO or technical support experience is an advantage. Basic knowledge in troubleshooting and ticketing. Good communication skills. High...

Job Responsibilities:Incident Triage and Logging: Efficiently categorize and log IT service tickets, ensuring accurate tracking and resolution.Level 1 Incident Management: Provide initial assessment and resolution of IT incidents, escalating complex issues to higher-level teams as necessary.Customer Service: Deliver exceptional customer service over the...

Work Set-Up: 100% Onsite in McKinley Hill, Taguig (Near Venice Grand Canal Mall)Work Schedule: Graveyard Shift or Shifting ScheduleQualifications: With experience as CSR / TSR / SDA – Voice Account for at least 1 year.With good communication and customer service skills.Must possess at least a Vocational Diploma / Short Course Certificate / Computer...

Seeking a skilled L2 Service Desk Engineer to provide advanced technical support, resolve complex issues, and ensure smooth IT system operation. We are looking for a proactive and experienced professional to join our IT support team. About the Role The ideal candidate should have experience with ConnectWise PSA, Microsoft 365, SharePoint, Server...

OSI Digital is looking for service desk engineers having technical and operational skills in service desk management to support systems, operational excellence while focusing on business user experience.This position will have an opportunity to grow to the next level as Lead / ServiceDesk Manager or IT Operations manager based on your experience, skillset,...

Job seekers with experience in customer support and technical troubleshooting are sought for a role that involves resolving IT issues and providing excellent communication skills. Work is set up 100% onsite in a location near a popular mall. The work schedule is a graveyard shift or shifting schedule. Key qualifications include: At least 1 year of...

Grow with the best. Join a smart, creative, and inspired team that works behind the scenes to support operational excellence. Our functional services teams (FSTs) provide services to 31,000 employees in over 450 offices worldwide. Bringing together individuals with diverse backgrounds, talents, and expertise, our FSTs are vital to making our Company...

Job Summary: Provide remote technical support for end-user devices and applications, resolving incidents and requests, and maintaining knowledge and specialization to improve resolution capabilities. Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by...