Clinic Administrator/ Healthcare Specialist
3 weeks ago
Job Summary: The Healthcare Administrator will manage communication between medical staff, patients, and external stakeholders, handle administrative tasks, and ensure compliance with healthcare information systems.
- Stakeholder Communication: Facilitate communication between medical staff, patients, and external stakeholders to ensure smooth operations and excellent patient care.
- Administrative Duties: Manage day-to-day administrative tasks, including scheduling, record-keeping, and coordinating with different departments to maintain efficient workflow.
- Healthcare Information Systems: Utilize healthcare information systems and electronic health records (EHR) management to maintain accurate and secure patient data.
- CRM Management: Use customer relationship management (CRM) systems to manage patient and stakeholder interactions effectively.
- Policy Development: Develop and implement administrative policies and procedures to streamline operations and enhance service delivery.
- Quality Improvement: Lead quality improvement initiatives and process optimization efforts to enhance the overall patient experience and administrative efficiency.
- Regulatory Compliance: Ensure compliance with patient privacy laws and data security practices to protect patient information.
- Data Security: Oversee data security protocols to ensure the protection of sensitive healthcare information.
Qualifications:
- Experience: 2+ years of experience in health administration or a related field.
- Technical Skills: Proficiency in healthcare information systems, EHR management, and CRM platforms.
- Administrative Expertise: Proven experience in developing and implementing administrative policies and procedures.
- Quality Improvement: Strong background in quality improvement initiatives and process optimization within a healthcare setting.
- Regulatory Knowledge: Familiarity with patient privacy laws.
- Communication Skills: Excellent communication skills, with the ability to interact effectively with medical staff, patients, and external stakeholders.
- Attention to Detail: Strong organizational skills and attention to detail in handling administrative duties.
Preferred Qualifications:
- Experience with project management in healthcare settings.
- Knowledge of healthcare accreditation standards.
- Familiarity with billing and coding processes.
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