Customer Care Specialist

2 months ago


Manila, National Capital Region, Philippines Quess (Philippines) Corp Full time

Job Description

Frontline representative to support Company's customers via Phone, Email, and/or ChatDemonstrate strong customer service skills to optimize the experience for each customer contactAbility to empathize and relate to customers even during difficult conversationsPerform accurate diagnosis of inquiries and provide appropriate solutions/responses based on defined proceduresUse appropriate systems and available resources as necessary to assist in responding to each request Other Details: Contract Duration: 6 months with high possibility of absorptionShift Schedule: US or Nightshift ScheduleSite Location: McKinley Taguig, ManilaWork set-up: Pure on site (Possible WFH set-up once absorbed) Qualifications: Open for 2 year vocational graduates / SHS graduates / at least 2 years college undergraduateAt least 6 months of experience in BPOMust have good communication skills both written and verbalMust be amenable to work onsite (Taguig)Must be willing to accept project based for 6 monthsCan start on August 12, 2024 APPLY NOW With Up to 20k JOINING AND REFERRAL BONUS (with t&c)Plus free 500 pesos once selected

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