Process Improvement Manager
3 weeks ago
Identify, organize, and lead organization-wide projects and initiatives to improve operational
effectiveness of the organization.
- Partner with Tower Leaders and the company's Stakeholders for E2E process
simplification using Lean Six Sigma tools and methodologies, leverage common automation
initiatives, eliminate process inefficiencies.
- Facilitate Lean Six Sigma training such as Champion, Yellow Belt, Green Belt and other
continuous improvement training required by the business. Educate, coach, and mentor Yellow
Belts and Green Belts on Lean Six Sigma tools, methodologies and their application.
- Plan and successfully execute continuous improvement projects to meet goals and support
strategic priorities, delivering recommended improvements with supporting business rationale.
- Serve as a catalyst for change by stimulating, communicating, and institutionalizing Lean Six
Sigma methodologies and the benefits these capabilities provide.
- Drive cultural change across the business and support the deployment of the Lean Six Sigma
program.
- Facilitate root cause analysis targeting specific improvement opportunities in the business.
- Communicate progress through Business Excellence forums and other applicable channels.
- Responsible for ensuring the overall success of multiple, cross-functional programs/projects
through functional managers.
- Programs may include cultural change, regional planning, process improvement, change
management, and quality initiatives
Primary duties may include but are not limited to:
- Plans program/project scope and design.
- Facilitates determination of required deliverables and validation of ROI.
- Establishes a process to continually monitor program progress.
- Analyzes variance to program/project plan.
- Responsible for championing local stakeholders and tactical decision-makers.
Qualifications:
- Requires a BA/BS degree
- 3-5 years of experience in project/program management, process reengineering,
organizational design, and/or implementation; or any combination of education and
experience, which would provide an equivalent background.
- Six Sigma Training and Certification from a reputable organization.
- Black Belt Certification is desired (Green Belt Certified at the least).
- Automation Training and Certification (nice to have but not mandatory).
- Agile Training and Certification (nice to have but not mandatory).
- Project Management Trainings and Certification (PMP, Prince2, Scrum Master) - ideal
qualification but not mandatory.
- Excellent communication skills (written, verbal and presentation)
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