Data Analytics Specialist

2 weeks ago

Manila, National Capital Region, Philippines Emerson Electric (Asia) Limited - ROHQ Full time

Emerson's 132 years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Data Analytics Specialist, you will play a key role in driving continuous improvement initiatives for the Emerson IT services support model.

In this capacity, you will develop your technical and customer service skills while also building your experience in ITIL processes. This gives you a very vital role in helping drive growth platforms and supporting operational pillars while striving for long-term value creation.

If this sounds like a perfect fit for you, apply now and join our team in Quezon City, Philippines All roles are currently on a blended Work-From-Home arrangement, and company-provided IT assets are given on your first day. Enjoy our market-competitive pay, comprehensive benefits package, well-being programs, and career development opportunities.

For This Role, You Will Need:

Bachelor's degree in Information Technology, Mathematics, or Statistics-related courses; experience may be considered in lieu of formal education.1-3 years of relevant experience in the field of data analytics.Proficiency in analytics software such as Power BI and other similar tools.Proficiency in SQL Scripting in creating data models, procedures, and functions.Knowledge of Extract, Transform, and Load (ETL) technologies like SQL Server Integration Services (SSIS) is a plus.Knowledge of ServiceNow and Service Desk best practices. In This Role, Your Responsibilities Will Be:To translate sophisticated statistics and data into innovative visuals and charts so that domain experts and business users can better understand and make data-informed decisions.To design and maintain rich interactive visualizations through data interpretation and analysis, integrating various reporting components from multiple data sources.To partner with the Service Desk, Service Owners, Area Managers, etc. to develop dashboards or reports for insights and data visualization.To detect valuable trends from the data that would help adapt or meet Service Desk objectives.To facilitate recurring service performance reviews and present the results of data analysis to highlight anomalies and improvement opportunities.To design, build, and maintain ETL systems for collecting, transforming, and loading data to support the reporting requirements of the organization.To facilitate requirements gathering discussions with business users and translate them into dashboard technical specifications.To develop and maintain data mapping across various systems and data sources. Who You Are:

You have a strong drive for results and exhibit passion and enthusiasm to learn and get things done. You have excellent analytical skills and a passion for data analysis and formulating meaningful insights that drive decisions and actions. You're a proactive self-starter and highly innovative in approaching problem-solving efficiently. You can proficiently communicate ideas, identify problems within the team, and propose changes. You're interpersonally savvy and able to collaborate and efficiently work with people at any level

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