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Client Services Coordinator

3 months ago

Manila, National Capital Region, Philippines Satellite Office Full time

CLIENT SERVICES COORDINATOR

Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.

WHAT IS A CLIENT SERVICES COORDINATOR?

Our awesome client, a leading company based in AU is looking for Client Services Coordinator professionals to be part of their team.

We are looking for Client Services Coordinator professionals who can help us take our member experience to a new level

Primary Objective:


• Ideate, source, and quote products based on client needs and expectations

• Build client facing presentations

• Enter and maintain accurate CRM data

• Meet deadlines as assigned

• Effectively manage and prioritize a daily task list as assigned by your internal team.

• Understand and adhere to account brand guidelines

• Work with assigned account managers in driving the client's value and meeting customer needs.

• Initiate and maintain vendor relationships through detailed communication

Qualifications:

• 2+ years of experience in sales or sales support – ad specialty, merchandise industries, a plus

• Marketing and Social media background

• Customer Service skills – proven ability to deal effectively with clients.

• Previous experience as events coordinator

• Ability to communicate clearly with internal and external stakeholders.

• General knowledge of Microsoft Office Suite. PowerPoint & Excel expertise a plus

• Ability to learn and maintain processes while working in a fast-paced environment.

• Strong interpersonal and organizational skills.

• Detail Oriented

• Multi-tasking – ability to juggle multiple projects.

• Basic Understanding of how to help a client drive differentiation and brand value.
Feasible and thinks outside of the box

Others:

Must be amenable to work at nightMust be amenable to work in Jollibee Tower, OrtigasHYBRID upon regularization