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Senior Technical Engineer PAS Support Advisor
1 month ago
Overview
Reporting to the Manager, Technical Customer Support, the Senior Technical Engineer PAS Support Advisor is the key interface between Finastra clients on one side and CS on the other side, contributing to the overall delivery of software and services to ensure a world class customer experience. The holder of the role is a product specialist, with technical competencies, responsible for handling and resolving the raised issues in the shortest time possible. The Senior Technical Engineer PAS Support Advisoralso uses their technical expertise to assist functional consultants on a as needed basis. At times, this role may be called upon to do testing on beta deliveries or fixes before they are released to customers or be requested to go on site to handle issues on the client's premises.
Responsibilities
Your deliverables as a Senior Technical Engineer PAS Support Advisor' will include, but are not limited to, the following:
Qualifications
University degree in Computer Science, Mathematics, Business IT or related majorVery good knowledge of C/C++, including debugging skills and some experience with debugging tools on different operating systems (Visual Studio, Sun/ Solaris Studio, Eclipse)SQL/ Java/ C#Basic expertise with Solaris and Linux Operating systems (medium- advanced expertise on Windows)Knowledge on CORBA (the Orbix implementation), JMS (ActiveMQ implementation) and Tomcat are a plusExcellent written and verbal communication in EnglishAnalytical abilities, attention to detail, stability, responsibility as well as customer focusAbility to work independently as well as part of a customer facing team
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