![Global Mobility Service Philippines, Inc.](https://media.trabajo.org/img/noimg.jpg)
CI and Collection Field Staff
1 week ago
Good day, Job seekers
Global Mobility Services, Inc., is currently in need of CREDIT AND COLLECTION STAFF for NCR South
Duties/Responsibilities:
· Provide after-sales support to the customer after the product or service has already been purchased.
· Register, follow-up, solve and respond to customer requests, complaints, and after-sales services.
· Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.
· Implement strategies that ensure post-sale follow-up of customer satisfaction or loyalty regarding one's product or service.
· Collection of all receivables and ensuring that all transactions are logged, fully transparent and subject to the company's policy on dealing with cash.
· Monitor the firm's accounts receivable and identify overdue accounts.
· Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments.
· Submit regular reports on the status of unpaid accounts and any repayment progress to the Business Senior Supervisor.
· Contacting debtors by telephone to enact and negotiate debt recovery.
· Locates debtors and solicits payment for delinquent accounts and removes merchandise for nonpayment of account.
· Perform motor vehicle inspection for recovered/impounded/repossessed vehicle
· Will be responsible for locating, coordinating repossession activities, and safely recovering the vehicles of the accounts assigned to you.
· Make sure that KPI's and KRA's in your position are met according to company standards.
· Other tasks that may be assigned from time to time.
Preferred Qualifications:
· At least 2 years in College/ Vocational courses
· Must have a driver's license and knows how to drive both 2 wheels and 4 wheels vehicle (M/T and A/T);
· with experience in microfinancing, lending institutions, or equivalent is an advantage.
· Willing to do fieldwork and has own motorcycle.
· Must be willing to work rain or shine.
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