Operations Excellence

2 months ago


Manila, National Capital Region, Philippines Shopee Philippines Inc. Full time

Job Overview:

As an Associate within the SPX Express Operational Excellence Team, you will play a pivotal role in leveraging data insights, executing projects, and fostering cross-team collaboration. Your focus on project management and coordination across diverse teams will be instrumental in optimizing processes and ensuring excellence in our operations.

Job Description:

1. Data Analysis and Reporting:

Conduct in-depth data analysis to identify trends, patterns, and actionable insights.Generate comprehensive reports to communicate key performance indicators (KPIs) and operational metrics. 2. Process Mapping and Documentation: Collaborate with cross-functional teams to document and map existing operational processes.Identify gaps and inefficiencies, providing recommendations for process improvements. 3. Project Management: Lead and actively participate in operational excellence projects from initiation to completion.Develop project plans, timelines, and milestones, ensuring adherence to deadlines and successful project delivery. 4. Cross-Team Coordination: Collaborate with various teams, including Strategy, Operations, Expansion and Partnership, to ensure seamless execution of operational excellence initiatives.Facilitate communication and coordination to drive cross-functional alignment. 5. Performance Metrics and KPIs: Assist in the development and monitoring of performance metrics and KPIs.Provide recommendations based on data analysis to optimize processes and achieve performance targets. 6. Continuous Improvement: Actively contribute to cross-functional teams to identify and implement opportunities for continuous improvement.Drive innovation and efficiency through data-driven insights and project management methodologies.Requirements:Bachelor's degree in Business, Finance, Operations Management, or a related field. Master's degree is a plus.Proven experience (4 years) as a Business Analyst, with a focus on project management and cross-team coordination.Strong analytical skills with proficiency in data analysis tools and techniques.Excellent communication and interpersonal skills, with the ability to collaborate effectively across diverse teams.Detail-oriented with a focus on accuracy and the ability to handle large sets of data.Familiarity with process mapping tools and methodologies is advantageous.Amenable to be assigned in Podium, Mandaluyong

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