Key Hospital Account Specialist

2 weeks ago

Taguig, National Capital Region, Philippines Abbott Laboratories Full time

Key Areas of Accountability:

1. Hospital Business Expansion

Drive hospital leadership through hospital expansion opportunity by offering nutrition management solutions that improve patient outcomes Drive usage of commercial formula and establish nutrition screening / assessment and nutrition care protocols Implement company and brand equity building activities that creates awareness, trial and preference by physicians, nurses and dieticians that haloes to the community Hospital malnutrition data gathering

2. Hospital Account Management

Analyze, propose and establish the most effective distribution and financial pathway between Abbott Nutrition and the customer. Conduct profiling of accounts to determine strategic value of the hospital, profit potential and influence on community sales Understand the dynamics of each key hospital in terms of business processes, nutrition practice, business and personal needs of key decision makers, Conduct strategic planning and goal setting for each key account, develop a comprehensive hospital business plan (incorporating marketing strategies, SWOT/PEST analysis, resource allocation, etc) Collaborates with ANI marketing team to develop innovative and cut-through strategies and initiatives to be implemented in assigned hospitals Structure business partnerships through long term contracts with key hospitals and for ANI to be valued as a strategic partner Manage and develop strong ties with key decision makers of hospitals, foster strong partnerships with key customers (HCP or non-HCP)

3. Product & Services Portfolio

  • Implement hospital market test for new products and review of ANI product portfolio versus hospital requirements
  • Expansion of product usage to hospital key departments
  • Nutrition education of HCP and non-HCP staff through basic and advanced nutrition support programs
  • Identify new nutrition and treatment management protocols for new product launch opportunities

4. KOL Development

Development of new Nutrition Key Opinion Leaders to support new product launches Development of KOLs into full-fledged advocates of nutrition and ANI-MN brands

5. Patient Acquisition and Retention

New user acquisition through implementation of in-hospital programs such as admission and or discharge kits Initiate long term patient relationships via enrolment and monitoring of patient care through CRM Implementation of In-hospital patient education to create nutrition and product awareness and trial

Knowledge & Experience:

  • Business management skills
  • Insight into internal and external customers

Competencies required:

  • Analytical skills
  • Strategic thinking
  • Strong communication skills
  • Influencing Skills
  • Leadership Skills
  • Project management

Presentation and Negotiation Skills

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