Healthcare Sr. Representative

2 weeks ago


Quezon City, National Capital Region, Philippines NTT DATA Services Full time
Req ID: 296035
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, you will be responsible for answering inbound calls regarding health insurance benefits, eligibility, and claim status, supporting team members, interacting with clients and internal departments, organizing tasks, focusing on quality, and developing a solid working knowledge of the healthcare insurance industry.

Key responsibilities include:

  • Answering inbound calls regarding health insurance benefits, eligibility, and claim status.
  • Supporting less experienced team members and handling escalated issues.
  • Interacting with clients and internal departments to solve issues.
  • Organizing and completing tasks according to assigned priorities.
  • Maintaining a strong focus on quality, including attention to detail, accuracy, and accountability.
  • Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services, and processes performed by the team.


Requirements for this role include:

  • High school Diploma or equivalent.
  • Undergraduate degree or some college coursework preferred.
  • 1+ years of experience using a computer with Windows PC applications.
  • Strong analytical/problem-solving skills.
  • Required schedule availability is Monday-Friday (08:00am to 08:00pm EST) and Saturday (08:00am to 12:00pm EST).
  • Amenable to work onsite (Eastwood, Quezon City).
  • Willing to work on a fixed-term employment.


NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. We are an equal opportunity employer and consider all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees.

  • Quezon City, National Capital Region, Philippines NTT DATA Services Full time

    Seeking a Healthcare Sr. Representative to handle inbound calls, support team members, and interact with clients to resolve issues in a fast-paced environment. NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. We are committed to helping clients innovate, optimize and transform for long term...


  • Quezon City, National Capital Region, Philippines NTT DATA Services Full time

    Summary of the Call Center Sr. Representative role: Answer inbound calls, verify health insurance benefits, and provide assistance to clients and internal teams.NTT DATA is seeking a Call Center Sr. Representative to join our team in Quezon City, Philippines. We are a forward-thinking organization that values inclusivity and adaptability.The ideal candidate...


  • Quezon City, National Capital Region, Philippines NTT DATA Services Full time

    NTT DATA is seeking a Call Center Sr. Representative to join its team in Quezon City, Philippines, to manage End to End Claims Administration services for a leading health plan in the US. As a Call Center Sr. Representative, you will be responsible for answering members' inbound calls regarding verification of health insurance benefits, eligibility, and...


  • Quezon City, National Capital Region, Philippines NTT DATA Services Full time

    We are seeking a Call Center Sr. Representative to handle inbound calls regarding health insurance benefits, eligibility, and claim status. The successful candidate will be responsible for answering calls, escalating issues, and interacting with clients and internal departments. Strong analytical and problem-solving skills are required. The role requires a...


  • Quezon City, National Capital Region, Philippines Lexie Staffing & Business Consulting Full time

    Lexie Staffing & Business Consulting is seeking a motivated and detail-oriented individual to join our team as a Healthcare Account Representative. The ideal candidate will have a strong academic background and excellent communication skills. As a Healthcare Account Representative, you will be responsible for providing exceptional customer service to our...


  • Quezon City, National Capital Region, Philippines GDV-STACKph Full time

    Exciting Opportunity in HealthcareWe are seeking a highly skilled and experienced professional to join our team as a Healthcare Representative. As a key member of our team, you will be responsible for handling seasonal accounts and providing exceptional customer service.Key Responsibilities:Handling seasonal accounts with a focus on customer...


  • Quezon City, National Capital Region, Philippines Lexie Staffing & Business Consulting Full time

    Join Lexie Staffing & Business Consulting as a Healthcare Account RepresentativeWe are seeking a highly motivated and detail-oriented individual to join our team as a Healthcare Account Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients in the healthcare industry.Key...


  • Quezon City, National Capital Region, Philippines Lexie Staffing & Business Consulting Full time

    RAMP HIRINGWe are seeking highly motivated and enthusiastic individuals to join our team as Customer Service Representatives in the Healthcare industry.Key Responsibilities:Provide exceptional customer service to clients in the Healthcare sectorHandle customer inquiries and resolve issues in a timely and professional mannerWork collaboratively with the sales...


  • Quezon City, National Capital Region, Philippines Aspire Global Solutions Full time

    Deliver Exceptional Customer Service in HealthcareWe're seeking a skilled Customer Service Representative to join our team in Quezon City. As a key member of our healthcare support team, you'll be responsible for providing top-notch customer service to our clients.Key Responsibilities:Assist customers with their healthcare-related inquiries, providing clear...


  • Quezon City, National Capital Region, Philippines GDV-STACKph Full time

    Healthcare Seasonal Account OpportunityWe are seeking a highly skilled and experienced Customer Service Representative to join our Healthcare Seasonal Account team at GDV-STACKph.Key Responsibilities:Provide exceptional customer service to clients in the Healthcare industryWork on a seasonal account with a dynamic and fast-paced environmentCollaborate with a...


  • Quezon City, National Capital Region, Philippines Steer Minds Co. Full time

    Position:Customer Service RepresentativeKey Responsibilities:Provide exceptional customer service and support to clients in the healthcare industryHandle customer inquiries and provide solutions and alternatives within time limitsEnsure customer satisfaction and provide professional supportAssist customers with technical issues related to video...


  • Quezon City, National Capital Region, Philippines Aspire Global Solutions Full time

    Customer Service Representative - Healthcare AccountWe are seeking a skilled Customer Service Representative to join our team in a Healthcare Account role. As a key member of our team, you will be responsible for delivering exceptional customer service to clients of Eden CCC.Key Responsibilities:Provide top-notch customer service to clientsResolve inquiries...


  • Mandaluyong City, National Capital Region, Philippines Neksjob Philippines Full time

    Unlock Your Career Potential in Healthcare BPOWe are seeking highly motivated and experienced professionals to join our team as Healthcare Account Representatives in a dynamic and growing company.Key Qualifications:Completed 2 years of college educationAt least 6 months of call center experienceExcellent English communication skills (written and...


  • Quezon City, National Capital Region, Philippines GDV-STACKph Full time

    Healthcare Seasonal Account OpportunityWe are seeking a highly skilled and experienced individual to join our team as a Healthcare Seasonal Account Specialist. As a key member of our team, you will be responsible for providing exceptional customer service to our clients in the healthcare industry.Key Responsibilities:Provide high-quality customer service to...

  • Healthcare Associate

    2 weeks ago


    Quezon City, National Capital Region, Philippines Aspire Global Solutions Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Healthcare Account team, you will be responsible for delivering exceptional customer service to our clients.Key Responsibilities:Provide top-notch support to our clients with a focus on...

  • Healthcare Associate

    2 weeks ago


    Quezon City, National Capital Region, Philippines Aspire Global Solutions Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving their healthcare-related inquiries, and ensuring a high level of satisfaction.Key...


  • Mandaluyong City, National Capital Region, Philippines OUTSOURCING COMPANY Full time

    Job Title: Medical Sales RepresentativeReporting directly to the Sr. Medical Representative, the Medical Sales Representative is responsible for arranging meetings with medical professionals, presenting company products, and persuading them to promote the company's products and services to their patients.Key Responsibilities:Schedule meetings with potential...


  • Quezon City, National Capital Region, Philippines Aspire Global Solutions Full time

    Customer Service Representative - Healthcare AccountWe're seeking a skilled Customer Service Representative to join our team in Quezon City. As a key member of our team, you will be responsible for delivering exceptional customer service to our clients.Key Responsibilities:Provide top-notch customer service to clientsResolve inquiries and issuesEnsure...


  • Quezon City, National Capital Region, Philippines Aspire Global Solutions Full time

    Customer Service Representative - Healthcare AccountWe are seeking a skilled Customer Service Representative to join our team in Quezon City - Bridgetown. As a key member of our customer service team, you will be responsible for delivering exceptional customer service to clients of Eden CCC.Key Responsibilities:Provide top-notch customer service to...


  • Mandaluyong City, National Capital Region, Philippines Neksjob Philippines Full time

    Unlock Your Career PotentialWe are seeking highly motivated and experienced BPO professionals to join our team as Healthcare Customer Service Representatives.Key Qualifications:Completed 2 years of college educationAt least 6 months of call center experienceExcellent English communication skills (written and verbal)Able to work onsiteWhat We Offer:20k...