Retail Operations Manager

2 weeks ago

Pasig, National Capital Region, Philippines Viventis Search Asia Full time

Management - Area/Multi-site (Retail & Consumer Products)

Full time

Add expected salary to your profile for insights

Job Summary: The Retail Operations Manager, reporting to senior management, oversees and coordinates the operations of multiple fashion retail stores within a designated area. This role involves managing a team of Area Managers and ensuring each store operates efficiently, meets sales targets, and upholds brand standards.

Key Responsibilities:

  • Directly manage, monitor, and guide a team of Area Managers responsible for individual stores within the designated area
  • Responsible for the increase of store sales and net revenue, as well as minimizing sore overheads.
  • Responsible for the increase of store sales and net revenue, as well as minimizing store overhead.
  • Responsible for monitoring the number of stores.
  • Set performance expectations and objectives for Area Managers and conduct regular performance evaluations.
  • Provide coaching and support to help Area Managers achieve their goals.
  • Store Operations Management:
    • Ensure that each store within the area follows company operational standards and policies.
    • Oversee daily operations, including inventory management, visual merchandising, and customer service.
    • Monitor and analyze store performance metrics, identifying areas for improvement.
  • Sales and Financial Management:
    • Collaborate with Area Managers to develop and implement sales strategies and goals for each store.
    • Analyze sales data and financial reports to assess store performance and make recommendations for improvement.
    • Assist in budgeting and expense control to maximize profitability.
  • Visual Merchandising and Brand Standards:
    • Ensure that all stores maintain consistent visual merchandising and brand presentation.
    • Implement and enforce visual standards and promotional campaigns across stores.
    • Collaborate with marketing teams to execute marketing initiatives effectively.
  • Staff Development:
    • Oversee the hiring, training, and development of store staff, working with Area Managers to ensure they provide excellent customer service.
    • Foster a culture of teamwork, excellence, and customer focus.
  • Inventory Control:
    • Monitor inventory levels and turnover rates to minimize stockouts and overstock situations.
    • Collaborate with Area Managers to implement loss prevention measures.
  • Compliance and Policies:
    • Ensure all stores adhere to company policies, procedures, and compliance requirements.
    • Stay informed about industry regulations and implement necessary changes.
  • Reporting and Analysis:
    • Prepare regular reports on area-wide store performance, sales KPIs, and operational metrics.
    • Provides market feedback on market reception to specific items and categories to MPCD (Merchandising, Planning, and Control) and Creatives.
    • Analyze data to identify trends and opportunities for process improvement.

Qualifications:

  • Bachelor's degree in business, retail management, or a related field (preferred).
  • Proven experience in retail management, including supervising multiple stores or Area Managers.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in using retail management software and tools.
  • Knowledge of fashion trends and the retail industry.
  • This is a work-on-site (work at the office)

Viventis Search Asia focuses intensely on the heart of each search. Through understanding both client and candidate needs, we tailor-fit our efforts and add value to bridge the gap between both parties. With industry knowledge and experience under our belt, Viventis Search has placed some of the top leaders in some of the most successful companies in their respective industries. At the end of each search, we guarantee successful hiring of candidates and their transition to their new employment.

Intensity, Quality, Velocity

Our clients will testify that Viventis Search Asia has lived up to its reputation of being an aggressive and hardworking Executive Search outfit that gets the job done properly and rapidly without sacrificing quality.

Services

End-to-End Executive Search Solution

Recruitment Process Outsourcing

Interim Management and Advisory

Viventis Search Asia focuses intensely on the heart of each search. Through understanding both client and candidate needs, we tailor-fit our efforts and add value to bridge the gap between both parties. With industry knowledge and experience under our belt, Viventis Search has placed some of the top leaders in some of the most successful companies in their respective industries. At the end of each search, we guarantee successful hiring of candidates and their transition to their new employment.

Intensity, Quality, Velocity

Our clients will testify that Viventis Search Asia has lived up to its reputation of being an aggressive and hardworking Executive Search outfit that gets the job done properly and rapidly without sacrificing quality.

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