Retail Operations Manager

2 weeks ago

Pasig, National Capital Region, Philippines GINGERSNAPS (IL Coniglio Bianco Corporation) Full time

Posted 2 months ago and deadline of application is on 29 Jun

Recruiter was hiring 2 days ago

Job Description

Job Summary: The Retail Operations Manager, reporting to senior management, oversees and coordinates the operations of multiple fashion retail stores within a designated area. This role involves managing a team of Area Managers and ensuring each store operates efficiently, meets sales targets, and upholds brand standards.

Key Responsibilities:

  • Directly manage, monitor, and guide a team of Area Managers responsible for individual stores within the designated area
  • Responsible for the increase of store sales and net revenue, as well as minimizing sore overheads.
  • Responsible for the increase of store sales and net revenue, as well as minimizing store overhead.
  • Responsible for monitoring the number of stores.
  • Set performance expectations and objectives for Area Managers and conduct regular performance evaluations.
  • Provide coaching and support to help Area Managers achieve their goals.
  • Store Operations Management:
    • Ensure that each store within the area follows company operational standards and policies.
    • Oversee daily operations, including inventory management, visual merchandising, and customer service.
    • Monitor and analyze store performance metrics, identifying areas for improvement.
  • Sales and Financial Management:
    • Collaborate with Area Managers to develop and implement sales strategies and goals for each store.
    • Analyze sales data and financial reports to assess store performance and make recommendations for improvement.
    • Assist in budgeting and expense control to maximize profitability.
  • Visual Merchandising and Brand Standards:
    • Ensure that all stores maintain consistent visual merchandising and brand presentation.
    • Implement and enforce visual standards and promotional campaigns across stores.
    • Collaborate with marketing teams to execute marketing initiatives effectively.
  • Staff Development:
    • Oversee the hiring, training, and development of store staff, working with Area Managers to ensure they provide excellent customer service.
    • Foster a culture of teamwork, excellence, and customer focus.
  • Inventory Control:
    • Monitor inventory levels and turnover rates to minimize stockouts and overstock situations.
    • Collaborate with Area Managers to implement loss prevention measures.
  • Compliance and Policies:
    • Ensure all stores adhere to company policies, procedures, and compliance requirements.
    • Stay informed about industry regulations and implement necessary changes.
  • Reporting and Analysis:
    • Prepare regular reports on area-wide store performance, sales KPIs, and operational metrics.
    • Provides market feedback on market reception to specific items and categories to MPCD (Merchandising, Planning, and Control) and Creatives.
    • Analyze data to identify trends and opportunities for process improvement.
Minimum Qualifications

Qualifications:

  • Bachelor's degree in business, retail management, or a related field (preferred).
  • Proven experience in retail management, including supervising multiple stores or Area Managers.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in using retail management software and tools.
  • Knowledge of fashion trends and the retail industry.
  • This is a work-on-site (work at the office)
Office Address Warehouse 19 & 20, Armal Compound II, M. Eusebio Avenue, Brgy. San Miguel Pasig City

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GINGERSNAPS is the leading brand for children's wear apparel in the Philippines. From our modest beginnings in 1994 as a single corner in the department store, we have grown to 49 boutiques and 26 department store corners in prime establishments nationwideToday, we have boutiques and department store corners in Indonesia, Singapore, Malaysia, and Saudi Arabia. We also distribute our products to several countries in a wholesale capacity. The next few years will see us bring our concepts to different regions from which we have been receiving numerous inquiries.

Posted 19 days ago
• Apply before 29 Jul Recruiter was hiring 2 days ago

Posted 2 months ago
• Apply before 19 May Recruiter was hiring 13 days ago

Posted 2 days ago
• Apply before 30 Jul Recruiter was hiring 2 days ago

Posted a month ago
• Apply before 2 Jun Recruiter was hiring 4 days ago

Posted a month ago
• Apply before 24 May Recruiter was hiring 2 days ago

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