Care Management US RN Voice Sr. Analyst

2 weeks ago

Cebu and Manila, Philippines RecruiterPH Full time

JOB QUALIFICATION

  • Active, unrestricted United State (US) registered nurse license
  • Minimum of three (3) months of prior working experience as a registered nurse in a clinical setting is required
o Three (3) months is the equivalent of 480 hours of clinical setting working experience as a registered nurse
o Working experience as a registered nurse means holding an active, unrestricted registered nurse license while providing direct patient care
o Clinical setting includes inpatient hospital, outpatient hospital, dialysis center, ambulatory, or primary care clinic

  • Excellent written and verbal communication in English includes advance proficiency in grammar and spelling
  • Excellent listening skills with ability to understand diverse accents and dialects of physicians/providers, their staff, and patients
  • Must pass US Berlitz B2 level (Philippines)
  • Type a minimum of 35 words per minute (WPM)
  • Proficient with the use of Microsoft Office 365 and work productivity/support tools
  • Proficient data entry and computer skills with ability to navigate multiple programs/systems and learn additional computer programs as required to perform role
  • Successful completion of Quality Documentation Specialist Trainer Program. Successful completion is defined as meeting minimum post-training knowledge assessment score(s) and competencies.
  • Demonstrated strong/expert customer service skills: ability to prioritize customer needs, action oriented and responsive

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