Care Management US RN Voice Sr. Analyst

3 weeks ago


Manila, Philippines RecruiterPH Full time

JOB QUALIFICATION• Active, unrestricted United State (US) registered nurse license• Minimum of three (3) months of prior working experience as a registered nurse in a clinical setting is requiredo Three (3) months is the equivalent of 480 hours of clinical setting working experience as a registered nurseo Working experience as a registered nurse means holding an active, unrestricted registered nurse license while providing direct patient careo Clinical setting includes inpatient hospital, outpatient hospital, dialysis center, ambulatory, or primary care clinic• Excellent written and verbal communication in English includes advance proficiency in grammar and spelling• Excellent listening skills with ability to understand diverse accents and dialects of physicians/providers, their staff, and patients• Must pass US Berlitz B2 level (Philippines) • Type a minimum of 35 words per minute (WPM)• Proficient with the use of Microsoft Office 365 and work productivity/support tools • Proficient data entry and computer skills with ability to navigate multiple programs/systems and learn additional computer programs as required to perform role• Successful completion of Quality Documentation Specialist Trainer Program. Successful completion is defined as meeting minimum post-training knowledge assessment score(s) and competencies.• Demonstrated strong/expert customer service skills: ability to prioritize customer needs, action oriented and responsive



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