Quality Team Lead

Supervisors/Team Leaders (Call Centre & Customer Service) Experience in transactional quality of telecom BPODrive process improvement and other quality tools for process performance measurement and standardization.Ensure Process compliance. Mentor and lead the quality team.Plan for effective resource utilization and process target alignment.Drive and track...

Supervisors/Team Leaders (Call Centre & Customer Service) Full time Add expected salary to your profile for insights Team Leader drives the operation and ensure team is meeting targets (performance, productivity, quality). He/she coaches, facilitates, solves work problems and participates in the work of the team.Your ResponsibilitiesProvide information to...

May 17, 2024 About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building...

We are looking for a team lead sales to join our team and oversee, mentor, and inspire a team of customer service representatives who handle inbound and outbound calls, emails, and chats from clients and customers. You will be responsible for managing the team's performance, providing feedback and coaching, resolving issues and complaints, and ensuring...

Team Leaders are to be able to perform the following but not limited to:• Effectively monitor performance of personnel and apply sound decision-making in case-to-case scenarios.• Sound understanding of team/group dynamics, staff coaching and agent discussions• Implement company policies in accordance to company and client standards• Able to influence...

Testing & Quality Assurance (Information & Communication Technology) We are actively seeking an experienced Software Quality Assurance Lead to join our team in Cebu. If you are not currently based in Cebu, we are happy to offer a relocation bonus package* to qualified candidates.Do you want to work for a company with Irish roots and a global impact? A...

Training and Quality Assurance SpecialistProject-based (Consultancy) As a Training and Quality Assurance Specialist, you will be pivotal in our People & Culture department, collaborating closely with the People & Culture Lead to execute strategized initiatives that drive organizational growth and excellence. Your primary focus will be on learning and...

The Quality Assurance Team Leader holds a key position within the customer support department and reports directly to the Quality Assurance Manager. This leadership role is instrumental in ensuring the delivery of exceptional customer service and maintaining adherence to stringent quality standards. The Quality Assurance Team Leader oversees a team of...

Builder Lead ConverterDigital Marketing ManagerBuilder Lead Converter specializes in optimizing the productivity of new home and remodeling sales teams by providing innovative sales support tools and services. We are dedicated to enhancing the success of home builders and remodelers across the industry.We are seeking a dynamic Digital Marketing Manager to...

Get to know the roleThe Deliveries Operations Lead is a critical role within the Grab ecosystem of Central Visayas. This position is at the heart of our Deliveries Operations, ensuring that our delivery services are running smoothly and efficiently.As the Deliveries Operations Lead, you will be the driving force behind our Deliveries operations in Central...

Summary Description:DBS is looking for a talented leader to join our Business Transformation team as we make the shift to a process ownership model, focused on driving process improvements and automation globally. Reporting to the DBS PMDA Manager, the PMDA Lead is responsible for leading the Performance Management & Data Analytics team with the goal of...

Summary Description:DBS is looking for a talented leader to join our Business Transformation team as we make the shift to a process ownership model, focused on driving process improvements and automation globally. Reporting to the DBS PMDA Manager, the PMDA Lead is responsible for leading the Performance Management & Data Analytics team with the goal of...

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: DBS is looking for a talented leader to join our Business Transformation team as we make the shift to a process ownership model, focused on driving process improvements and automation globally. Reporting to the DBS...

Work-From-Office is a setup based in Cebu.Responsibilities: Lead a high-performing team to achieve clients strategic objectives and deliver exceptional resultsConduct team performance reviews, provide feedback, and support development opportunities.Facilitate 1 on 1 and team training sessions to help improve productivity.Foster a culture of communication,...

About the jobYou take a personal stake in the services you partner with and the strategies your team defines and leads. You hold yourself to (almost, but not quite) impossibly high standards. You have unshakeable integrity. You're always asking why. You are as comfortable speaking to partners, team owners, even executives in open forums as you are with...

Supervisors/Team Leaders (Call Centre & Customer Service) Full time Add expected salary to your profile for insights Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industry's most prominent and storied go-to-market brands,...

Company: Career Professionals, IncCompany Description:Careers Professionals, Inc. started as M2MJ Human Resources Consulting in 2016. It was conceptualized and founded by successful professionals who have been with prestigious organizations for more than a decade. Believing in people as the most valuable asset of any organization, we are committed to provide...

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Team Lead, Accounts PayableCompany: Dover Corporation Working with an emerging shared services organization, the AP Lead is responsible for leading and supporting a Dover business segment's processing of account payables. This role is responsible for managing a...

Help Desk & IT Support (Information & Communication Technology) You take a personal stake in the services you partner with and the strategies your team defines and leads. You hold yourself to (almost, but not quite) impossibly high standards. You have unshakeable integrity. You're always asking why. You are as comfortable speaking to partners, team owners,...

Embark on your path towards a successful career. Kuehne+Nagel stands out as an innovative logistics company with adaptability and efficiency at our core. Our advanced processes enable us to deliver exceptional services to our clients and customers. Your knowledge, expertise and distinct skillsets will play a vital role in driving the organization's growth....