IT Service Delivery Team Lead

Company: Career Professionals, IncCompany Description:Careers Professionals, Inc. started as M2MJ Human Resources Consulting in 2016. It was conceptualized and founded by successful professionals who have been with prestigious organizations for more than a decade. Believing in people as the most valuable asset of any organization, we are committed to provide...

Help Desk & IT Support (Information & Communication Technology) You take a personal stake in the services you partner with and the strategies your team defines and leads. You hold yourself to (almost, but not quite) impossibly high standards. You have unshakeable integrity. You're always asking why. You are as comfortable speaking to partners, team owners,...

LOCATION:QUEZON CITY AND CEBU,PHILIPPINESJOB TITLE:SERVICE DELIVERY LEADRole Purpose: The purpose of the role is to ensure excellent customer service delivery of all technology solutions and products to clients, through effective project management, service metrics tracking, budget management, issue resolution, optimal resource allocation, and maintenance of...

LOCATION:QUEZON CITY AND CEBU,PHILIPPINESJOB TITLE:SERVICE DELIVERY LEADRole Purpose:The purpose of the role is to ensure excellent customer service delivery of all technology solutions and products to clients, through effective project management, service metrics tracking, budget management, issue resolution, optimal resource allocation, and maintenance of...

Get to know the roleThe Deliveries Operations Lead is a critical role within the Grab ecosystem of Central Visayas. This position is at the heart of our Deliveries Operations, ensuring that our delivery services are running smoothly and efficiently.As the Deliveries Operations Lead, you will be the driving force behind our Deliveries operations in Central...

Minimum 3 years strategic team leadership and development experience, including attracting, developing and retaining top talentStellar communication skills, both verbal and writtenAbility to perform robust business process analysis and recommend solutionsProven project management skills, including excellent presentation skills, resource planning skills

Operations Team Leader (Assistant Manager) - Pioneer Insurance Account (Cebu) Supervisors/Team Leaders (Call Centre & Customer Service) Drive overall performance and manage the process. Responsible for supervisory support through transaction monitoring and delivering results as per Service Level Agreement targets / timelines. Produce reports to gauge process...

May 17, 2024 About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building...

Builder Lead ConverterDigital Marketing ManagerBuilder Lead Converter specializes in optimizing the productivity of new home and remodeling sales teams by providing innovative sales support tools and services. We are dedicated to enhancing the success of home builders and remodelers across the industry.We are seeking a dynamic Digital Marketing Manager to...

Team Leaders are to be able to perform the following but not limited to:• Effectively monitor performance of personnel and apply sound decision-making in case-to-case scenarios.• Sound understanding of team/group dynamics, staff coaching and agent discussions• Implement company policies in accordance to company and client standards• Able to influence...

We are looking for a team lead sales to join our team and oversee, mentor, and inspire a team of customer service representatives who handle inbound and outbound calls, emails, and chats from clients and customers. You will be responsible for managing the team's performance, providing feedback and coaching, resolving issues and complaints, and ensuring...

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.Job DescriptionJob Summary:You will be responsible for managing the performance of the delivery staff in such a way that quality,...

You will be responsible for managing the performance of the delivery staff in such a way that quality, productivity, billing/FTE, cost of delivery performs best in class for the sector managed. You will support the development of strategic relationships with clients, monitor current service levels as well as support further business development opportunities...

Supervisors/Team Leaders (Call Centre & Customer Service) Full time Add expected salary to your profile for insights Team Leader drives the operation and ensure team is meeting targets (performance, productivity, quality). He/she coaches, facilitates, solves work problems and participates in the work of the team.Your ResponsibilitiesProvide information to...

Who we areSustainability software specialist, AMCS, is headquartered in Ireland, with offices in Europe, the USA, and Australasia. With over 1,300 highly-skilled employees across 22 countries, we specialize in delivering technology solutions to facilitate a carbon neutral future.What we doOur innovative SaaS solutions increase efficiency and boost...

Company DescriptionIQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.Job DescriptionJob Summary: You will be responsible for managing the performance of the delivery staff in such a...

Technical Support Team Lead (For Pooling) Supervisors/Team Leaders (Call Centre & Customer Service) We are looking for an exceptional customer service team leader with a technical flair to join our support team, work with some of the world's top brands, and have an impact on our current and future offeringsIf you're an experienced support manager who enjoys...

Technical Support Team Lead (For Pooling) Supervisors/Team Leaders (Call Centre & Customer Service) Yotpo is the leading eCommerce marketing platform, helping thousands of forward-thinking brands like Rebecca Minkoff, MVMT, Bob's Discount Furniture, and Steve Madden accelerate direct-to-consumer growth. Our single-platform approach integrates data-driven...

Summary Description:This role plays a vital part in enhancing Dover Business Services' capabilities to support Dover Operating Companies (OpCos) on strategic projects and programs. The responsibilities include aligning projects with business objectives, developing detailed project plans, managing teams of system specialists, achieving project milestones,...

Summary Description:This role plays a vital part in enhancing Dover Business Services' capabilities to support Dover Operating Companies (OpCos) on strategic projects and programs. The responsibilities include aligning projects with business objectives, developing detailed project plans, managing teams of system specialists, achieving project milestones,...