KYC Delivery Manager

1 week ago


Manila, National Capital Region, Philippines ING Group Full time
Delivery Manager is a person identified to have the knowledge, skills, and experience in operations management.

The primary objective/goal of the Delivery Manager is to oversee and ensure a consistent high service performance delivery of the KYC services to the stakeholders through capacity planning and monitoring, data analytics, process refinement and evaluation of customer feedback to address issues/improve quality of processes.

Has extensive experience in managing people and has a moderate to extensive level of experience in managing managers. Manages an operational department.

Accountable for the performance and results of the department which executes multiple operational processes for a functional area at a medium to complex level of complexity.

Ensures compliances with the rules and procedures that are prescribed by Risk and Compliance. Responsible for the internal and external audits. Manages and responsible for the departmental budget. Acts as a coach and mentor for the team leads and is responsible for the development of the department. Accountable for department plans, process and change management, business priorities, resource allocation and policy formation. Decisions are guided by resource availability and functional objectives.

Is a team player who is able to work in a dynamic and changing operational landscape with different stakeholders, most of them situated abroad.

Department provides services to locations in multiple time zones and resource planning must be flexible and/rotating.

Has a competent proficiency level of the processes and products and understands the complex process environment to ensure maximum efficiency.

Receives general guidance and oversight from their reporting line. Understands the mission and vision of the company and how the department contributes to that. Acts in line with ING rules and policies. Capable to act as POC when the Director is absent.
Boost your career Find thousands of job opportunities by signing up to eFinancialCareers today. #J-18808-Ljbffr
  • KYC Manager

    1 week ago


    Manila, National Capital Region, Philippines Personiv Full time

    Personiv National Capital Region, Philippines Maintain working knowledge of various internal processes including KOP's, Local Regulations & Guidelines.Publishing of MIS on status of the KYC Periodic Review to the Senior Management of the Bank (Both Regional & Local)Ensure that there are no Critical Audit Points as a result of Regulatory or Internal...


  • Manila, National Capital Region, Philippines Qashier Pte Ltd Full time

    Want to be part of the fastest-growing startup that is at the intersection of Retail, Fintech and Data?Qashier is looking for an amazing Merchant KYC Analyst to support our growthWe are a dynamic and fast-growing team that is excited about commerce, retail and payments, and the opportunity to transform these industries with data and technology.The Merchant...

  • KYC Analyst

    1 week ago


    Manila, National Capital Region, Philippines Shopee Full time

    The SeaMoney team enables and drives innovation by providing a range of financial products and services, including its mobile wallet, ShopeePay, to both individuals and SMEs. Its mission is to better the lives of individuals and businesses in the region with financial services through technology. SeaMoney is a part of Sea Limited, a leading global consumer...


  • Manila, National Capital Region, Philippines ING Hubs B.V. Philippine Branch Full time

    GKYC Delivery Tribe Manila Lead page is loaded GKYC Delivery Tribe Manila Lead Apply locations Manila (World Plaza) time type Full time posted on Posted 30+ Days Ago job requisition id REQ The Global KYC Delivery Tribe Manila Lead is a role across the four functional areas of the Global KYC Delivery Tribe Manila; CDD, TM, Screening and Data.As such your...

  • KYC Team Lead

    1 week ago


    Manila, National Capital Region, Philippines Fintech News Full time

    Do you want to take the first step in making Filipinos' lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation G ka ba? Join the G Nation today Responsibilities Monitors performance in KYC operations to achieve the targets and ensure...


  • Manila, National Capital Region, Philippines Baker & McKenzie Rechtsanwaltsgesellschaft mbH Full time

    AML/KYC* Compliance Coordinator (*Anti-Money Laundering / Know your Client) Business Services | Manila Center AML/KYC* Compliance Coordinator (*Anti-Money Laundering / Know your Client)DescriptionThe AML/KYC Compliance Coordinator will undertake detailed analytical research of clients and parties on a global basis to provide efficient and effective Client...

  • Road Manager

    1 week ago


    Manila, National Capital Region, Philippines ING Hubs B.V. Philippine Branch Full time

    Job profile for Road Manager within the KYC Delivery TribePurposeDo you want to play an essential role in ensuring the good reputation of ING, and be in the first line of defence against money laundering and terrorist financing? Currently we are looking for a Change Executive Professional – Road Manager for the GKYC Delivery Tribe.The Global KYC...

  • Road Manager

    1 week ago


    Manila, National Capital Region, Philippines ING Group Full time

    Do you want to play an essential role in ensuring the good reputation of ING, and protecting the bank against money laundering and terrorist financing? Currently we are looking for a Road Manager (Program Manager)for the Retail KYC & CDD (Customer Due Diligence) Services Tribe.The Retail KYC & CDD Services Tribe is a dynamic and growing organization within...


  • Manila, National Capital Region, Philippines Baker & McKenzie Rechtsanwaltsgesellschaft mbH Full time

    The AML/KYC Compliance Manager will effectively manage the AML/KYC teams and operations within the New Business Intake (NBI) department. The AML/KYC Compliance team is responsible for activities such as AML and Sanctions screening, beneficial ownership research, risk assessment, and document verification for new and existing client and matter registrations,...


  • Manila, National Capital Region, Philippines Deutsche Bank AG Full time

    DBMN - Know Your Client (KYC) Remediation Analyst - Senior Analyst Job ID:R Full/Part-Time: Full-time Regular/Temporary: Regular Listed: Location: Manila Position OverviewJob Title:DBMN - Know Your Client (KYC) Remediation Analyst DBMN - Know Your Client (KYC) Remediation Analyst - Senior Analyst Job ID:R Full/Part-Time: Full-time Regular/Temporary:...


  • Manila, National Capital Region, Philippines Global Process Manager Inc. Full time

    Help Desk & IT Support (Information & Communication Technology) Full time Add expected salary to your profile for insights *Position / Title: Manager, IT Service Desk SPOC (Manila)*Reporting line (job level): Head of Global IT Service Desk*Main purpose of the position: Managing the IT Service Desk team in Manila, which is the Single Point of Contact (1st...


  • Manila, National Capital Region, Philippines ING Group Full time

    GKYC Service Manager ING Group Manila, Philippines Posted 14 days ago Permanent Competitive GKYC Service Manager You will fulfill the position of service Manager GKYC. Your scope is both the service management activities of both the delivering parties as well as the service recipients.we procure around 50+ services from the all ING HUBS (PH, SK, PL, RO)...

  • Delivery Manager

    1 week ago


    Manila, National Capital Region, Philippines Atticus Advisory Solutions Inc Full time

    Responsibilities: Ensure successful delivery of overall IT projects and services, meeting businessobjectives, quality standards, and timelines. Lead and manage cross-functional teams, providing guidance, coaching and support. Develop and maintain project schedules, monitor progress, identify risks, andimplement mitigation strategies. Communicate project...

  • Delivery Manager

    1 week ago


    Manila, National Capital Region, Philippines Backbase Full time

    The job in shortWe're looking for an entrepreneurial and passionate Delivery Manager for Philippines.Meet the jobYou will lead a cross-functional team of software engineers working directly on engagements with Backbase customers. Along with leading and growing the team, you will define and promote the team's ways of working and hiring and training strategies...

  • Delivery Manager

    1 week ago


    Manila, National Capital Region, Philippines Backbase Inc. Full time

    We're looking for an entrepreneurial and passionate Delivery Manager for Philippines.What you'll doYou will lead a cross-functional team of software engineers working directly on engagements with Backbase customers. Along with leading and growing the team, you will define and promote the team's ways of working and hiring and training strategies and ensure...

  • IT Delivery Manager

    1 week ago


    Manila, National Capital Region, Philippines Sun Life Financial Full time

    IT Delivery Manager (Cloud) page is loaded IT Delivery Manager (Cloud) Apply locations Taguig City, National Capital Region (Manila) time type Full time posted on Posted Yesterday job requisition id JR You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work...

  • IT Delivery Manager

    1 week ago


    Manila, National Capital Region, Philippines Sun Life Financial, Inc. Full time

    IT Delivery Manager (Cloud) Sun Life Financial, Inc. Manila, Philippines Posted 2 days ago Permanent Competitive IT Delivery Manager (Cloud) You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are...


  • Manila, National Capital Region, Philippines CEVA Freight Management Shared Service Center Full time

    Service Delivery ManagerCEVA Global Business Services Manila is looking for a motivated and experienced Service Delivery Manager to join our teamAs a Service Delivery Manager, you will be responsible formanaging the activities and responsibilities of the Operational Tower supporting our Local Stations.As a part of this management, the Service Delivery...


  • Manila, National Capital Region, Philippines CLC Marketing Ventures Full time

    WAREHOUSEAND DELIVERY MANAGERJob summary:Warehouse& Delivery Manager, manage quantity of stock, stock levels, delivery times,transport costs and efficiency. Identifyand manage continuous improvement projects.Resolves any arising problems escalating issues as required. Providesupport in solving day-to-day operational issues and reach short-and-long...


  • Manila, National Capital Region, Philippines NCSI (Formerly Asticom) Full time

    Management (Information & Communication Technology) Full time Add expected salary to your profile for insights Project Planning & Scheduling: The SDM oversees the creation and implementation of project plans, including timelines, resource allocation, and risk mitigation strategies.Budget Management: They manage project budgets, monitor expenses, and...