Technical Support
2 weeks ago
Company Profile:
A well-known BPO company specializing in digital transformation solutions and IT consulting services.
Company Industry:
BPO
Work Location:
Ortigas
Work Schedule:
Morning to Mid shift
Work Set Up: Onsite
Salary: Php 25,000-Php 30,000
Job Requirements:
- 2-3 years of experience in Customer Support and Technical communication
- Proficiency in troubleshooting hardware and software issues
- Knowledge of basic phone etiquette and exceptional listening skills
- Excellent written and verbal English communication skills
Job Responsibilities:
- Responding to customer inquiries promptly and accurately
- Providing support through various communication channels
- Participating actively in company training programs
- Collaborating with team members and technical resources to resolve issues efficiently
- Building strong client and customer relationships
Recruitment Process:
- Paper Screening
- HR Interview
- Hiring Manager Interview
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