HR Training and Employee Relations Specialist

2 weeks ago


San Juan, National Capital Region, Philippines Amici Foodservice Ventures, Inc. Full time
Responsibilities:

Training and Development:

  • Design, develop, and implement training programs that align with the company's goals and objectives.
  • Conduct needs assessments to identify skill gaps and training requirements.
  • Facilitate training sessions, workshops, and seminars on various topics including soft skills, compliance, and technical skills.
  • Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics.
  • Maintain training records and develop reports on training activities and outcomes.
  • Collaborate with department heads to customize training programs for specific teams or roles.

Employee Relations:

  • Serve as a point of contact for employee concerns and grievances, ensuring they are addressed promptly and fairly.
  • Conduct investigations into employee complaints and disputes, maintaining confidentiality and neutrality.
  • Advise management on best practices for managing employee relations and maintaining a positive workplace culture.
  • Develop and implement employee engagement initiatives to enhance morale and productivity.
  • Monitor and ensure compliance with labor laws and company policies.
  • Provide guidance and support for performance management processes, including evaluations, disciplinary actions, and terminations.

Qualifications:

  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • Minimum of 3 years of experience in training and employee relations or a related HR role.
  • Strong knowledge of training methodologies and adult learning principles.
  • Excellent communication, presentation, and facilitation skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Strong conflict resolution and problem-solving skills.
  • Strong interpersonal skills and the ability to build effective relationships with employees at all levels.
  • High level of integrity and professionalism.
  • Proactive and able to work independently as well as part of a team.
  • Adaptable and open to feedback and continuous improvement.

Summary of role requirements:
  • Flexible hours available
  • 2-3 years of relevant work experience required for this role
  • Working rights required for this role

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