Customer Service Representative

2 weeks ago


Zamboanga City, Zamboanga Peninsula, Philippines Jocsoncollege Full time

Customer Service Representative (MOA Complex, Pasay City at VXI Global Solutions, LLC | Jobs | Login Register

Customer Service Representative (MOA Complex, Pasay City)VXI Global Solutions, LLC Customer Service Representative (MOA Complex, Pasay City)VXI Global Solutions, LLC NCR, Pasay City No experience required. Salary Undisclosed Full Time 325 openings Submit ResuméLink View CareerSite
  • Job Details
  • About Us
Requirements
  • Candidate must possess at least a Bachelor's/College Degree, Senior High School Diploma on any course.
  • Fresh Grad / Entry Level specializing in Customer Service or equivalent.
Responsibilities

Core Responsibilities:

• Handle all incoming phone calls with courtesy and professionalism.

• Answer inbound customer calls and effectively respond to customer inquiries.

• Ensure the resolution of client concerns/inquiries, whenever possible.

Additional Requirements

Qualifications:

• Open to candidates who completed at least two (2) years in college

• With good communication skills

• Able to multitask and is comfortable working with computer-based applications

• Above average customer centric skillset

Benefits:

• Performance Incentives

• Medical Insurance or HMO after one (1) month

• 20% Night Differential

Additional Info
  • Location: Pasay City, NCR.
  • Full Time position(s) are available.
  • Number of vacancies: 325.
About Us

Our Company

VXI Global Solutions provides innovative and transformative customer care and customer experience (CX) solutions to the world's leading brands. Throughout our worldwide organization, we foster a people-first culture that is unique in the industry, winning accolades and awards for both our positive work environment and performance excellence. Today, there are more than 35,000 people who are part of the VXI family in 42 locations in North America, Asia, Europe and the Caribbean.

We deliver contact center and BPO services, omnichannel and multilingual support, software development, CX innovation, quality assurance (QA) and infrastructure outsourcing. In addition, we've developed a dynamic suite of award-winning, customer care tools that enhance the entire lifecycle of the customer-care advisor. We use these tools every day within our operations and license them to clients and third parties that want to attain high levels of performance in their own operations.

We're one of the fastest growing, privately held business services organizations in the United States. Our client partners rely on our complete range of customer management contact center and technology solutions to retain and grow their customer base while maintaining the highest level of quality and operational excellence.

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